Dementia: Essential Information for Supporting Patient, Client, Caregiver, and Healthcare Team - WEB-SW367

Dementia: Essential Information for Supporting Patient, Client, Caregiver, and Healthcare Team

by Jean Llamas, MSN, RN, CCM, ACM, NCG, CDP
(4.7 / 198 ratings )

This course is credentialed for:
Social Work (1.50 CE ClockHr)

Price: $13.00
CE-PRO Price: $6.50


More than medical knowledge and diagnosis is needed to provide well-rounded care for persons with dementia and their family/social units. Care management, impacts on interpersonal relationships, and patient/caregiver support are all needed to help provide comprehensive care. Learn about dementia from risk factors to interventions to psychosocial support in this webinar.


This course has been approved for 1 hour by the Commission on Case Manager Certification for 2/15/2019 to 2/15/2020.
The goal of this presentation is to discuss a well-rounded view of dementia from symptoms to caregiver support. Upon completion of the webinar, participants will be able to:
  • Describe dementia and types of dementia
  • Identify risk factors, treatment options, and interventions for dementia
  • Explain important concepts in care management, power of attorney, and guardianship situations
  • Identify possible impacts of dementia on interpersonal relationships

Accreditation Information
This course is intended for an interprofessional audience, including nurses and social workers.
Social workers: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at or If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at and search for this topic title.
OnCourse Learning, provider # 1203, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. OnCourse Learning maintains responsibility for the program. Approval Period: February 15, 2017 to February 15, 2020. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 1.5 clinical continuing education clock hours.
OnCourse Learning is also accredited by the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (provider # 50-1489).
Relias, LLC, SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0009. This approval is for a three-year term beginning January 1, 2018 and ending December 31, 2020.
Course delivery format: Online Self-Study, Non-interactive
Instructional Method: Recorded Webinar
Social Workers
Social Work Practice Levels: Intermediate
Course Completion Requirements and Awarding Certificate
After reading the presentation, complete the course test online. With a score of 75% or better and completing the evaluation, you may immediately print your CE certificate of completion or save a pdf of it for your records. You may also request a copy to be sent to you by mail. If your score is less than the passing score of 75%, you may retake the test. In the event of loss, there is no charge for a replacement copy of a CE certificate.
Jurisdictional Requirements
Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory. To review state specific/jurisdictional continuing education requirements, click here.
Accommodations for Disabilities
Every effort will be made to accommodate your special needs. To request accommodation; please contact the CE office at (800) 866-0919.
Grievance Procedure
OnCourse Learning is committed to conducting all activities in strict conformance with accreditation agencies and boards. OnCourse Learning will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of members of the Provider Unit Planning Committee and continuing education division.
While OnCourse Learning attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner:
When a participant, either orally or in written format, files a grievance, a member of the Provider Unit Planning Committee will evaluate the nature of the complaint. If it is meritorious, a member of the Provider Unit Planning Committee will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from a member of the Provider Unit Planning Committee or designated staff within 5 working days.
If the results of the grievance process are unsatisfactory, New Jersey social workers have the option to contact the approving entity, with an option to appeal to their licensing board.
You may file a complaint by telephone or email.
Telephone #: 800.866.0919

Course Originally Released on: 2/15/2019
Date of Most Recent Review: 2/15/2019
Course Termination/Update Date: 2/15/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Stephanie H - West Chester, PA  ·  Jan 27, 2020
Informative materials
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David J - Maryville, IL  ·  Dec 27, 2019
The site was easy to navigate.
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Jessica H - Mountain House, CA  ·  Dec 18, 2019
Very informative and class was very helpful
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Susan B - Jamison, PA  ·  Dec 09, 2019
the speaker was easy to follow: very good power point presentation to support the training
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CHELSIE C - Newark, OH  ·  Dec 09, 2019
good course for a educational credit
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Price: $13.00
CE-PRO Price: $6.50