Cultural & Linguistic Competence: Effective Communication for Limited-English-Proficiency, Part 4 - SW401B

Cultural & Linguistic Competence: Effective Communication for Limited-English-Proficiency, Part 4

by Mary Curry Narayan, MSN, RN, HHCNS-BC, CTN-A and Laura Bell, BSN, RN, CCRN
SW401B
(4.5 / 0 ratings )

This course is credentialed for:
Social Work (1.00 CE ClockHr)

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Price: $10.00
CE-PRO Price: $5.00

Summary:

Healthcare providers must communicate effectively with limited English-proficient (LEP) patients for safety and quality of care. Compliance with government regulations, accreditation standards, and evidence-based care is necessary. Based on 2010 U.S. Census data, 9% of the U.S. population speaks English with difficulty or not at all. From 1990 to 2010, the LEP population grew by 80%. Evidence exists that LEP patients are at risk for adverse events. It is important to know who is classified as an appropriate interpreter.

Objectives:

The goal of this educational program is to improve the ability of nurses, dietitians, dietary managers, health educators, laboratory professionals, occupational therapists, physicians, radiologic technologists, respiratory therapists, and social workers to provide quality care and better outcomes for LEP patients.
 
After taking this course, you should be able to:
  • Discuss the importance of linguistically appropriate services for LEP patients.
  • Identify regulatory, accreditation, and evidence-based standards related to LEP patients and linguistic services.
  • Describe strategies for effectively communicating with LEP patients. 
 
Relias LLC, provider # 1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias LLC maintains responsibility for this course. ACE provider approval period: 02/10/2018 - 02/10/2021. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 1.0 general continuing education clock hours.
 
Relias LLC is also accredited by the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (provider # 50-1489).
 
Relias, LLC, SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0009. This approval is for a three-year term beginning January 1, 2018 and ending December 31, 2020.
 
Course delivery format: Online Self-Study, Non-interactive
Instructional Method: Narrative with clinical vignette
 
Audience
Social Workers
Social Work Practice Levels: Beginning
 
Course Completion Requirements and Awarding Certificate
After reading the presentation, complete the course test online. With a score of 75% or better and completing the evaluation, you may immediately print your CE certificate of completion or save a pdf of it for your records. You may also request a copy to be sent to you by mail. If your score is less than the passing score of 75%, you may retake the test. In the event of loss, there is no charge for a replacement copy of a CE certificate.
 
Jurisdictional Requirements
Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory. To review state specific/jurisdictional continuing education requirements, click here.
 
Accommodations for Disabilities
Every effort will be made to accommodate your special needs. To request accommodation; please contact the CE office at (800) 866-0919.
 
Grievance Procedure
Relias LLC is committed to conducting all activities in strict conformance with accreditation agencies and boards. Relias LLC will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of members of the Provider Unit Planning Committee and continuing education division.
 
While Relias LLC attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner:
 
When a participant, either orally or in written format, files a grievance, a member of the Provider Unit Planning Committee will evaluate the nature of the complaint. If it is meritorious, a member of the Provider Unit Planning Committee will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from a member of the Provider Unit Planning Committee or designated staff within 5 working days.
 
If the results of the grievance process are unsatisfactory, New Jersey social workers have the option to contact the approving entity, with an option to appeal to their licensing board.
 
You may file a complaint by telephone or email.
Telephone #: 800.866.0919

Course Originally Released on: 8/3/2012
Date of Most Recent Review: 3/19/2020
Course Termination/Update Date: 3/31/2023

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

 

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

Purpose and Target Audience

University of Louisville The purpose of this educational module is to provide timely and current information on this important healthcare topic to the physician and other healthcare professionals eligible for AMA PRA Category 1 CreditsTM.

Physician Continuing Education Credit

The University of Louisville Continuing Medical Education and Professional Development office designates for a maximum of 1.00 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Course Completion Requirements and Certificate of Completion

After reading the presentation, complete the course test online. To successfully complete the course, you must achieve a score of 75% on the multiple-choice exam. You may retake the test as many times as necessary to pass. To complete the test process and receive your certificate of completion, you must complete a brief survey about the course material and process. After completing the evaluation, you may immediately print your CE certificate of completion or save a pdf of it for your records. You may also request a copy to be sent to you by mail. Certificates will reflect the time and date the user passes the test (Eastern Time, U.S.). In the event of loss, there is no charge for a replacement copy of a CE certificate.

Joint Provider Statement

This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Louisville and ContinuingEducation.com. The University of Louisville is accredited by the ACCME to provide continuing education for physicians.

Skill Requirements

Basic Computer & Browser Skills

Hardware and Software Requirements

High-speed internet connection (Broadband, Cable or DSL)
256 MBs or more of RAM
Windows 2000 or higher
MacOS 10.1 or higher

Technical Support/Questions

If you need technical support or have questions about the course, please e-mail ce@continuingeducation.com or call us at 800-866-0919.

For questions about the Internet CME activity content, please contact University of Louisville Continuing Health Sciences Education at chse@louisville.edu.

Special Services

If you need special accommodations due to a disability or require an alternative form of course materials email ce@continuingeducation.com or call us at 800-866-0919. ContinuingEducation.com is committed to providing whatever special assistance its users require to complete this educational activity.

Disclosures

The content contributors have no relevant financial relationships with any commercial interests.

Staff and Advisory Board Disclosure Statement

The CME and PD staff and Advisory Board have nothing to disclose with the exception of Dr. Douglas Coldwell: Sirtex, Inc. (Speaker) and DFine, Inc. (Consultant).

Acknowledgments

There is no commercial support provided for this online educational activity.

University of Louisville CHSE Privacy Policy

All information provided by course participants is confidential and will not be shared with any other parties for any reason without permission.

Copyright

All of the content in this educational activity is copyrighted by Relias. The University of Louisville has obtained permission from Relias to use the content in this educational activity.

Original Release and Termination Dates

Medium or Combination of Media Used: Online text
Method of Physician Participation: Online
CME Estimated Time to Complete Activity: 1.00 Hour

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ONLINE We’re sorry. This course is temporarily disabled for an important update.
Price: $10.00
CE-PRO Price: $5.00