Cultural Competence for Today’s Social Worker, Part 2 - SW399

Cultural Competence for Today’s Social Worker, Part 2

Culture and Mental Health

by Laina M. Gerace, RN, PhD and Suzanne Salimbene, PhD and Oren Shtayermman, MSW, PhD
(4.4 / 237 ratings )

This course is credentialed for:
Social Work (1.00 CE ClockHr)

Price: $10.00
CE-PRO Price: $5.00


Simply put, members of racial, ethnic and cultural minority groups suffer from healthcare disparities. In this module, we will examine why these disparities occur, why both the cultural backgrounds of clients and their clinicians can negatively impact clients’ mental health outcomes and what kinds of actions clinicians can take to provide more effective care to clients of diverse cultures.


The goal of this continuing education program is to familiarize nurses, dietitians, dietary managers, health educators, occupational therapists, social workers and EMTs and paramedics with the issues in and strategies for providing effective care to mental health clients of diverse cultures.  After studying the information presented here, you will be able to:
  • Explain why clients of diverse cultures with mental health needs are encountering disparities
  • Distinguish between some of the different assumptions and values that mental health providers and clients hold, which influence their approaches to mental health
  • Select assessment and intervention strategies that promote culturally competent care

Approval Information
OnCourse Learning, provider # 1203, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. OnCourse Learning maintains responsibility for the program. Approval Period: February 15, 2017 to February 15, 2020. Social workers should contact their regulatory board to determine course approval.Social workers participating in this course will receive 1.0 general social work continuing education clock hour.
OnCourse Learning is also accredited by the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (provider # FBN 50-1489).
OnCourse Learning, SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0401. This approval is for a three-year term beginning August 1, 2016 and ending July 31, 2019.
Course delivery format: Online Self-Study, Non-Interactive
Instructional Method: Narrative with Clinical Vignette
Social Workers
Social Work Practice Levels: Basic
Course Completion Requirements and Awarding Certificate
After reading the presentation, complete the course test online. With a score of 75% or better and completing the evaluation, you may immediately print your CE certificate of completion or save a pdf of it for your records. You may also request a copy to be sent to you by mail. If your score is less than the passing score of 75%, you may retake the test. In the event of loss, there is no charge for a replacement copy of a CE certificate.
Jurisdictional Requirements
Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory. To review state specific/jurisdictional continuing education requirements, click here.
Accommodations for Disabilities
Every effort will be made to accommodate your special needs. To request accommodation; please contact the CE office at (800) 866-0919.
Grievance Procedure
OnCourse Learning is committed to conducting all activities in strict conformance with accreditation agencies and boards. OnCourse Learning will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of members of the Provider Unit Planning Committee and continuing education division.
While OnCourse Learning attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner:
When a participant, either orally or in written format, files a grievance, a member of the Provider Unit Planning Committee will evaluate the nature of the complaint. If it is meritorious, a member of the Provider Unit Planning Committee will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from a member of the Provider Unit Planning Committee or designated staff within 5 working days.
If the results of the grievance process are unsatisfactory, New Jersey social workers have the option to contact the approving entity, with an option to appeal to their licensing board.
You may file a complaint by telephone or email.
Telephone #: 800.866.0919

Course Originally Released on: 1/13/2012
Date of Most Recent Review: 11/14/2016
Course Termination/Update Date: 11/14/2019

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

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LISA P - Charleston, SC  ·  May 17, 2018
I think the course was informative. I'd recommend to other social workers
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Brittany G - Vineland, NJ  ·  May 17, 2018
enjoyed the vignette
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Mary J - Minneapolis, MN  ·  May 14, 2018
Much of it is not new and too general; known for years. But, parts are very specific and enlightening.
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LORI B - Cincinnati, KY  ·  May 03, 2018
I would recommend Cultural Competence for Today's Social Worker, Part 2
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Kate R - West Chicago, IL  ·  May 02, 2018
I found this course helpful.
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Price: $10.00
CE-PRO Price: $5.00