Harmonize Diversity and Improve Health Outcomes - SW236

Harmonize Diversity and Improve Health Outcomes

Through Personality Sensitivity and Team Resilience

by Sheila Ann Medina, DNP, FNP-BC, MBA, FS, MAJ, USA
SW236
(4.3 / 374 ratings )

This course is credentialed for:
Social Work (1.00 CE ClockHr)

ONLINE
Price: $10.00
CE-PRO Price: $5.00

Summary:

Healthcare today thrives on teamwork and partnering with patients to achieve exceptional health outcomes for staff and patients alike. Positive and productive relationships depend on personal and team awareness of various personality types across the continuum of their partners and their willingness to bridge the gaps among those differences to create a harmonic work climate. Having a genuinely shared healthcare plan, driven by patient participation, team connectedness, and improved resilience, maximizes communication, morale, and collaboration, and minimizes team burnout, job dissatisfaction, and general negative health outcomes of patients and staff. This module introduces the concept of personality sensitivity and gives examples of how personality-sensitivity training can improve performance, satisfaction, and outcomes.

Objectives:

The goal of this continuing education program is to familiarize healthcare personnel, including nurses, physical therapists, occupational therapists, and social workers, with the process and results of creating a personality-sensitive workplace. After studying the information presented here, you will be able to:
  • Explain the relationship between being sensitive to personality preferences and improving interpersonal relationships
  • List examples of how patients and healthcare professionals benefit from resiliency training and delivery of personality-sensitive care
  • Describe Hartman’s Color Code theory, detailing the role of motives and the strengths and limitations of its four personality types
 

 
Approval Information
 
OnCourse Learning, provider # 1203, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. OnCourse Learning maintains responsibility for the program. Approval Period: February 15, 2017 to February 15, 2020. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 1.0 general continuing education clock hour.
 
OnCourse Learning is also accredited by the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (provider # FBN 50-1489).
 
OnCourse Learning, SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0401. This approval is for a three-year term beginning August 1, 2016 and ending July 31, 2019.
 
 
Course delivery format: Online Self-Study, Non-interactive
Instructional Method: Narrative with Clinical Vignette
 

 
Audience
 
Social Workers
 
Social Work Practice Level: Intermediate
 
 
Course Completion Requirements and Awarding Certificate
 
After reading the presentation, complete the course test online. With a score of 75% or better and completing the evaluation, you may immediately print your CE certificate of completion or save a pdf of it for your records. You may also request a copy to be sent to you by mail. If your score is less than the passing score of 75%, you may retake the test. In the event of loss, there is no charge for a replacement copy of a CE certificate.
 
 
Jurisdictional Requirements
 
Continuing education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory. To review state specific/jurisdictional continuing education requirements, click here.
 
 
Accommodations for Disabilities
 
Every effort will be made to accommodate your special needs. To request accommodation; please contact the CE office at (800) 866-0919.
 
 
Grievance Procedure
 
OnCourse Learning is committed to conducting all activities in strict conformance with accreditation agencies and boards. OnCourse Learning will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of members of the Provider Unit Planning Committee and continuing education division.
 
While OnCourse Learning attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner:
 
When a participant, either orally or in written format, files a grievance, a member of the Provider Unit Planning Committee will evaluate the nature of the complaint. If it is meritorious, a member of the Provider Unit Planning Committee will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from a member of the Provider Unit Planning Committee or designated staff within 5 working days.
 
If the results of the grievance process are unsatisfactory, New Jersey social workers have the option to contact the approving entity, with an option to appeal to their licensing board.
 
You may file a complaint by telephone or email.
Telephone #: 800.866.0919

Course Originally Released on: 2/12/2019
Date of Most Recent Review: 2/12/2019
Course Termination/Update Date: 2/12/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

 

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Lynda F - Scottsdale, AZ  ·  Apr 15, 2019
this knowledge helps the employ with other team members AND in their patient approach. Great eye opener!
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Kristine N - WARREN, MI  ·  Apr 03, 2019
this is an interesting way to educate people how to approach different personalities
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Jennifer G - Livonia, MI  ·  Mar 16, 2019
I do not believe in the validity of personality test such as MBTI or Color Code. They are fine for entertainment purposes but shouldn’t be used as tools for measuring an employee’s behavior/traits/motivation. These tests seemed biased.
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LORI B - Cincinnati, KY  ·  Feb 26, 2019
Well written and pertinent for my practice
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John V - Muskegon, MI  ·  Feb 22, 2019
This lesson hurts the professionalism of mental health and all health care evidenced based practice.
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ONLINE
Price: $10.00
CE-PRO Price: $5.00