Bundle Overview
With this bundle, laboratory supervisors and managers can required general continuing education requirements. Courses are approved by the American Society for Clinical Laboratory Science P.A.C.E.® program and offer 4.50 credit hours. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and its role in creating clean and satisfactory environments will be addressed. Topics also covered include effective patient communication and methods for effectively dealing with conflict on the job.
4 courses included in this bundle
course title
Hours i
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Effective Communication With Patients
1.00 Hours i
laptop Online
Course Overview
HCAHPS Series: Patient Satisfaction and Pay for Performance
1.70 Hours i
laptop Online
Course Overview
HCAHPS: Patient Care Experience in the Hospital
1.25 Hours i
laptop Online
Course Overview
Surviving and Thriving Conflict on the Job
1.00 Hours i
laptop Online
Course Overview

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Course Details
  • Course Code:

  • Type:

    Online Course
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.