Mind Your Manners…Multiculturally - SLPA2053

Mind Your Manners…Multiculturally

A Review of Intercultural Communication for Speech-Language Pathologists and Audiologists

by Ana Paula G. Mumy, MS, CCC-SLP
(4.3 / 4 ratings )

This course is credentialed for:
Audiology/SLP (0.10 CEU)

Price: $12.00
CE-PRO Price: $6.00


Part of the challenge of speech-language-hearing professions is working with colleagues and patients from culturally and linguistically diverse backgrounds. Although the number of nonwhite speech-language pathologists and audiologists remains relatively low (at the end of 2016, 7.9% identified as members of a racial minority), it is on the rise. Cultural sensitivity will become even more important in the future. Although healthcare professionals know they should respect cultural differences, they may not be aware of some key differences that can have a big impact on staff relationships. Being aware of and sensitive to these differences can make professionals more effective and contribute to a more positive work environment. This awareness and sensitivity can also improve relationships with patients and increase their satisfaction. This module provides professionals with knowledge they can use to work with colleagues from culturally diverse backgrounds.


The purpose of this continuing education program in cultural sensitivity is to provide speech-language pathologists and audiologists with knowledge they can use to work with colleagues from culturally diverse backgrounds. After studying the information provided here, you will be able to:
  • Explain two ways in which handshake etiquette differs around the world
  • Describe two common gestures that may be appropriate in one culture and offensive in another
  • Describe two gifts that can have a negative meaning to an international colleague

Accreditation Information
The course is intended for speech-language pathologists and audiologists
If you wish to earn ASHA CEUs, you must enter an ASHA Member Number as one of the licenses in your user profile. If you do not yet have an ASHA Member Number, please enter one anyway.  Please use “11111111” in the license number field and any date in the Date Issued and Date Expires fields. You can edit the license information later after you are issued your member number.
Remember, ASHA CEUs cannot be awarded retroactively, so it is very important that you follow the instructions for earning ASHA CEUs. If you have any questions, contact ce@oncourselearning.com or 800-866-0919. Only those participants who follow the instructions for earning ASHA CEUs will have their course information submitted to the ASHA CE Registry.
This course is offered for 0.1 ASHA CEUs (Introductory level, Professional area).
Ana Paula G. Mumy, MS, CCC-SLP, is a trilingual speech-language pathologist and clinical assistant professor at the University of Kansas.
Disclosures: Ms. Mumy has no relevant financial or nonfinancial relationships to disclose that related to this education activity. 

Course Originally Released on: 1/14/2012
Date of Most Recent Review: 5/17/2019
Course Termination/Update Date: 5/31/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

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Price: $12.00
CE-PRO Price: $6.00