A growing body of research has shown a variety of patient populations experience decreased patient safety, poorer health outcomes, and lower quality of care based on race, ethnicity, language, disability, and sexual orientation. Effective communication with all patients is crucial to providing safe care. The healthcare team should aspire to meet the unique communication, cultural, and familial needs of all patients.
The goal of this continuing education program is to provide nurses, dietitians, paramedics and EMTs, laboratory professionals, occupational therapists, respiratory therapists, physicians and social workers, and speech-language pathologists and audiologists with information about The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care. After studying the information presented here, you will be able to:
- Identify the elements of effective communication, cultural competence, and patient- and family-centered care
- State The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care
- List the items of best practice associated with effective communication, cultural competence, and patient- and family-centered care across the continuum of care
This course is intended for multiple professions, including nurses, dietitians, EMTs/paramedics, laboratory professionals, occupational therapists, respiratory therapists and social workers.
Respiratory therapists: Take this version of the course to ensure you receive appropriate credit.
This program has been approved for 1 contact hour of Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425 N. MacArthur Blvd., Suite 100, Irving, TX 75063. AARC Sponsor ID: 9514012. This is a non-traditional course. This course is approved for 6/17/2013 to 6/17/2015 and 3/20/2017 to 3/20/2019.
OnCourse Learning is also approved by the Florida Board of Respiratory Care (provider #FBN 50-1489).
If you are a respiratory therapist, remember to give us your AARC member number when filling out your license number information.
Course Originally Released on:
Date of Most Recent Review:
Course Termination/Update Date:
Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias. There is no commercial or in-kind support provided for this online educational activity.
Please see CE Course Instructions to learn how to earn CE credit for this module. For successful completion of this course, learners must read the course, and complete a posttest and evaluation survey.
This CE activity does not include any unannounced information about off-label use of a product for a purpose other than that for which is approved by the Food and Drug Administration (FDA).
The approval status for this educational activity, granted by the AARC, does not expressly or implicitly confer AARC endorsement of the activity’s content.
For Florida professionals:
This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.
It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.
Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.
Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.