Bridging the Generation Gaps - RT478F

Bridging the Generation Gaps

by Sheila J. Leis, MS, RN, BC
(4.7 / 114 ratings )

This course is credentialed for:
Respiratory Therapy (1.00 Contact Hr)

Price: $12.00
CE-PRO Price: $6.00


Because workers are retiring later, today’s healthcare workforce is a lively mix of generations, with five distinct generations working together: Veterans (born 1922 to 1946); baby boomers (born 1946 to 1964); and Generations (Gen) X (born 1964 to 1980), Y (born 1980-2000), and Z (born 2000-2012). People born around the same time develop attitudes and personalities shaped by a common history of cultural events, images, and experiences. Generations live through the same national catastrophes and achievements, grow up with the same music and cultural memorabilia, and start school and work at about the same time.  Generational commonalities cut across racial and ethnic lines. Spanning 15 to 20 years, each generation views the world in its own way. Collective life experiences shape what generations value, what they expect in relationships, and how they process and communicate information.


The purpose of this continuing education course is to provide nurses, social workers, occupational therapists, respiratory therapists, EMTs and paramedics, and nursing assistants with insights they can use to work with various generations more effectively. After studying the information presented here, you will be able to:
  • Describe similarities and differences among the five generations found in today’s clinical setting.
  • Identify tactics that can help you collaborate with generations different from your own.
  • Explain ways to promote teamwork and partnerships among diverse patients, families, and staff members.  

Approval Information
This course is intended for multiple professions, including nurses, nursing assistants, occupational therapists, respiratory therapists and social workers.
Respiratory therapists: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at or If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at and search for this topic title.
This program has been approved for 1 contact hour of Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425 N. MacArthur Blvd., Suite 100, Irving, TX 75063. AARC Sponsor ID: 9514012. This is a non-traditional course. The course has been approved from 11/11/2019 to 11/11/2020.
If you are a respiratory therapist, remember to give us your AARC member number when filling out your license number information.
OnCourse Learning is also approved by the Florida Board of Respiratory Care (provider #FBN 50-1489).

Course Originally Released on: 5/5/2008
Date of Most Recent Review: 9/5/2019
Course Termination/Update Date: 9/5/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias. There is no commercial or in-kind support provided for this online educational activity.

Please see CE Course Instructions to learn how to earn CE credit for this module. For successful completion of this course, learners must read the course, and complete a posttest and evaluation survey.

This CE activity does not include any unannounced information about off-label use of a product for a purpose other than that for which is approved by the Food and Drug Administration (FDA).

The approval status for this educational activity, granted by the AARC, does not expressly or implicitly confer AARC endorsement of the activity’s content.


For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Allan H - Princeton, NJ  ·  Apr 02, 2020
I better understand a little generational issues
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Alan d - phoenix, AZ  ·  Mar 20, 2020
material was easy to understand
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Daryl R - Nipomo, CA  ·  Mar 14, 2020
Great study. Good info on generation gaps.
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Bryce B - mansfield, TX  ·  Mar 02, 2020
great coarse very informative
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Christy T - Fort Worth, TX  ·  Feb 26, 2020
Helps to understand each generation on how they learn and the things they each overcome,
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Price: $12.00
CE-PRO Price: $6.00