Today’s healthcare workforce is a lively mix of generations. People born around the same time develop attitudes and personalities shaped by a common history of cultural events, images, and experiences. Generations experience the same national catastrophes and achievements, grow up with the same music and cultural memorabilia, and start school and work at about the same time. Generational commonalities cut across racial and ethnic lines. Spanning 15 to 20 years, each generation has its own way of viewing the world. Collective life experiences shape what generations value, what they expect in relationships, and how they process and communicate information. Understanding each generation’s views on life and work promotes collaboration in the workplace. When dealing with various patient populations, it can make the difference between miscommunication and success.
The purpose of this program is to provide nurses, social workers, occupational therapists, respiratory therapists, and nursing assistants with insights they can use to work more effectively with various generations. After studying the information presented here, you will be able to:
- Describe similarities and differences among the five generations found in today’s clinical setting
- Identify strategies that can help you collaborate with generations different from your own
- Promote teamwork and partnerships among diverse patients, families, and staff members
This course is intended for multiple professions, including nurses, social workers, occupational therapists, respiratory therapists and EMTs and paramedics.
Respiratory therapists: Take this version of the course to ensure you receive appropriate credit.
This program has been approved for 1 contact hour of Continuing Respiratory Care Education (CRCE) credit by the American Association for Respiratory Care, 9425 N. MacArthur Blvd., Suite 100, Irving, TX 75063. AARC Sponsor ID: 9514012. This is a non-traditional course. This course is approved for 6/17/2013 to 6/17/2015 and 10/15/2015 to 10/15/2017.
OnCourse Learning is also approved by the Florida Board of Respiratory Care (provider #FBN 50-1489).
If you are a respiratory therapist, remember to give us your AARC member number when filling out your license number information.
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Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias. There is no commercial or in-kind support provided for this online educational activity.
Please see CE Course Instructions to learn how to earn CE credit for this module. For successful completion of this course, learners must read the course, and complete a posttest and evaluation survey.
This CE activity does not include any unannounced information about off-label use of a product for a purpose other than that for which is approved by the Food and Drug Administration (FDA).
The approval status for this educational activity, granted by the AARC, does not expressly or implicitly confer AARC endorsement of the activity’s content.
For Florida professionals:
This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.
It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.
Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.
Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.