Accountability in the Food Service Department - RD62

Accountability in the Food Service Department

by Marsha Diamond
(4.3 / 200 ratings )

This course is credentialed for:
Dietetics/Nutrition (12.00 CPEU)

Price: $149.00
CE-PRO Price: $74.50


Foodservice directors must ensure that the department is fulfilling two main roles: 1) the traditional role of serving tasty, nutritious, and appropriate meals to its primary population of residents and patients, and 2) a newer role of becoming a source of revenue for the facility by increasing the reach of the food environment to include vending and other income sources. This latter role makes the foodservice department accountable to the facility’s administrators and board members. Many directors have entered this position from a previous role as a clinical nutrition professional (e.g., registered dietitian nutritionist; licensed dietitian; or nutrition and dietetics technician, registered). This course is necessary to bridge the gap between the clinical role and the management role. Certified dietary managers can also benefit from this course, as it covers the topics that any manager of a foodservice department addresses on a daily basis.


The goal of this course is to give the learner the tools and strategies necessary to have a successful foodservice operation. After studying the information presented here, you will be able to:
  • Search for and identify cost leaks in the foodservice department
  • Calculate the cost of an error in the foodservice department
  • Use management and employee time-saving techniques
  • Determine the amount of a given food to order per serving
  • Perform quality control checks
  • Evaluate costs of errors and determine remediation steps
  • Elevate the food experience for all food customers served by a facility
  • Explain the importance of the menu and how it is integral to a successful foodservice operation
  • Implement work rules and procedures that improve employee productivity
  • Evaluate the correct price, quantity, and quality of food to purchase

Course content may take a few minutes to display fully.

Accreditation Information
The course is intended for nutrition professionals
Relias LLC, is a Continuing Professional Education (CPE) Accredited Provider with the Commission on Dietetic Registration (CDR). Continuing Professional Education Provider Accreditation does not constitute endorsement by CDR of a provider, program or materials.  This course is a level 2 course with suggested CDR learning codes of 7000, 7080, 8070 and performance indicators of 13.1.5, 13.2.4, 13.2.6, 13.3.4. 
OnCourse Learning is also accredited by the Florida Council of Dietetics and Nutrition (provider # FBN 50-1489).

Course Originally Released on: 3/30/2011
Date of Most Recent Review: 7/31/2017
Course Termination/Update Date: 7/31/2020

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

If this course is approved by the Florida Council of Dietetics and Nutrition, this course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Lindsay B - Hamilton, OH  ·  May 08, 2019
This course was very challenging!
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melissa b - franklin, TN  ·  May 07, 2019
The course was very through and covered many appropriate topics in food service.
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Charles P - Pembroke Pines, FL  ·  Apr 08, 2019
great course that provides essential knowledge on operating an effective and efficient food service department.
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Kim D - Okeana, OH  ·  Mar 25, 2019
A little of it was kinda confusing to me. I was able to go back and look up the questions that I missed and was less confusing.
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Diana N - GRAND PRAIRIE, TX  ·  Mar 14, 2019
very informative, great course. I will use this info on my daily basis practice
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Price: $149.00
CE-PRO Price: $74.50