Personnel Management, A to Z - RD120

Personnel Management, A to Z

by Lynne Nannen Robertson, RD, PhD, MS, BS
(4.2 / 201 ratings )

This course is credentialed for:
Dietetics/Nutrition (6.00 CPEU)

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Revised December 2011. Helping managers manage is the goal of this course. Taking common employee personality traits and interpersonal conflict situations one-by-one, this course shows how to identify, intervene and act decisively by stressing communication, motivation, teamwork and reward. Provides exercises in management, and a bibliography of suggested readings for further work on management and supervisory systems. Absolutely essential for managing health care teams, where different professions must interact and communicate well under pressure, often with unclear lines of authority.   


At the conclusion of this course, the student will be able to:

  • Explain the dynamics of the supervisor/subordinate relationship in everyday terms
  • Identify common interpersonal conflicts in employment settings, and propose strategies and tactics to resolve them
  • Explain the principles and give examples of effective delegation of responsibility and power within an organization
  • Explain why teamwork is more important than perfectionism in most employment situations
  • Identify areas where rewards for accomplishment are most effective. Give examples of rewards other than financial rewards and explain their value and effectiveness
  • Define each of the 24 problem areas identified in the course, give examples of how these problems develop, how they can be identified early, and how they can be resolved
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Accreditation Information
This course is intended for an interprofessional audience, including dietitians and health educators.
Dietitians: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at and search for this topic title.
OnCourse Learning is a Continuing Professional Education (CPE) Accredited Provider (#GD001) with the Commission on Dietetic Registration (CDR). This course is a level 2 course with suggested CDR learning codes of 1070, 1130, 6030, 7020, 7090, 7190, 7200 and performance indicators of 2.1.1, 2.1.7, 2.3.1, 2.3.3, 2.3.4, 3.1.1, 3.1.3, 3.1.4, 4.1.1, 4.2.1, 4.2.7, 4.2.8, 14.4.1, 14.4.5, 14.4.6.
OnCourse Learning is also accredited by the Florida Council of Dietetics and Nutrition (provider # FBN 50-1489).

Course Originally Released on: 12/1/2011
Date of Most Recent Review: 10/1/2012
Course Termination/Update Date: 12/31/2019

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

If this course is approved by the Florida Council of Dietetics and Nutrition, this course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

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Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Brandi Z - Thomasville, NC  ·  Jan 18, 2019
It was a helpful course in understanding people and how they interact at work.
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RIVA M - SAN DIEGO, CA  ·  Dec 25, 2018
good course. informational; good suggestions for how to deal with personnel
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JESSICA Z - MUSKOGEE, OK  ·  Dec 15, 2018
Great course for managers and supervisors.
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Lisa J - Darlington, IN  ·  Nov 26, 2018
Very well organized and information.
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FRANKLIN O - DUNCANNON, PA  ·  Nov 10, 2018
Helpful course to understand how to successfully manage employees.
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+ online BOOK
Price: $107.00
CE-PRO Price: $53.50
Free Shipping
Price: $89.00
CE-PRO Price: $44.50