Cultural & Linguistic Competence: Effective Communication for Limited-English-Proficiency, Part 4 - RAD401B

Cultural & Linguistic Competence: Effective Communication for Limited-English-Proficiency, Part 4

by Mary Curry Narayan, MSN, RN, HHCNS-BC, CTN-A and Laura Bell, BSN, RN, CCRN
(4.8 / 26 ratings )

This course is credentialed for:
Radiologic Technology (1.00 CE Credit)

Price: $10.00
CE-PRO Price: $5.00


Healthcare providers must communicate effectively with limited English-proficient (LEP) patients for safety and quality of care. Compliance with government regulations, accreditation standards, and evidence-based care is necessary. Based on 2010 U.S. Census data, 9% of the U.S. population speaks English with difficulty or not at all. From 1990 to 2010, the LEP population grew by 80%. Evidence exists that LEP patients are at risk for adverse events. It is important to know who is classified as an appropriate interpreter.


The goal of this educational program is to improve the ability of nurses, dietitians, dietary managers, health educators, laboratory professionals, occupational therapists, physicians, radiologic technologists, respiratory therapists, and social workers to provide quality care and better outcomes for LEP patients.
After taking this course, you should be able to:
  • Discuss the importance of linguistically appropriate services for LEP patients.
  • Identify regulatory, accreditation, and evidence-based standards related to LEP patients and linguistic services.
  • Describe strategies for effectively communicating with LEP patients. 

Accreditation Information
This course is intended for multiple professions, including nurses, dietitians, EMTs/paramedics, health educators, laboratory professionals, occupational therapists, physicians, radiologic technologists, respiratory therapists and social workers.
Imaging and Radiation Technicians: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at or If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at and search for this topic title.
This activity is approved for credit by the American Society of Radiologic Technologists (ASRT) for 3/23/2020 to 4/1/2021.
This activity may be available in multiple formats or from different sponsors. ASRT regulations state that an individual may not repeat a self-learning activity for credit if it was reported in the same or any subsequent biennium.

Course Originally Released on: 8/3/2012
Date of Most Recent Review: 3/19/2020
Course Termination/Update Date: 3/31/2023

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

Purpose and Target Audience

University of Louisville The purpose of this educational module is to provide timely and current information on this important healthcare topic to the physician and other healthcare professionals eligible for AMA PRA Category 1 CreditsTM.

Physician Continuing Education Credit

The University of Louisville Continuing Medical Education and Professional Development office designates for a maximum of 1.00 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Course Completion Requirements and Certificate of Completion

After reading the presentation, complete the course test online. To successfully complete the course, you must achieve a score of 75% on the multiple-choice exam. You may retake the test as many times as necessary to pass. To complete the test process and receive your certificate of completion, you must complete a brief survey about the course material and process. After completing the evaluation, you may immediately print your CE certificate of completion or save a pdf of it for your records. You may also request a copy to be sent to you by mail. Certificates will reflect the time and date the user passes the test (Eastern Time, U.S.). In the event of loss, there is no charge for a replacement copy of a CE certificate.

Joint Provider Statement

This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Louisville and The University of Louisville is accredited by the ACCME to provide continuing education for physicians.

Skill Requirements

Basic Computer & Browser Skills

Hardware and Software Requirements

High-speed internet connection (Broadband, Cable or DSL)
256 MBs or more of RAM
Windows 2000 or higher
MacOS 10.1 or higher

Technical Support/Questions

If you need technical support or have questions about the course, please e-mail or call us at 800-866-0919.

For questions about the Internet CME activity content, please contact University of Louisville Continuing Health Sciences Education at

Special Services

If you need special accommodations due to a disability or require an alternative form of course materials email or call us at 800-866-0919. is committed to providing whatever special assistance its users require to complete this educational activity.


The content contributors have no relevant financial relationships with any commercial interests.

Staff and Advisory Board Disclosure Statement

The CME and PD staff and Advisory Board have nothing to disclose with the exception of Dr. Douglas Coldwell: Sirtex, Inc. (Speaker) and DFine, Inc. (Consultant).


There is no commercial support provided for this online educational activity.

University of Louisville CHSE Privacy Policy

All information provided by course participants is confidential and will not be shared with any other parties for any reason without permission.


All of the content in this educational activity is copyrighted by Relias. The University of Louisville has obtained permission from Relias to use the content in this educational activity.

Original Release and Termination Dates

Medium or Combination of Media Used: Online text
Method of Physician Participation: Online
CME Estimated Time to Complete Activity: 1.00 Hour

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Carol S - Palm Harbor , FL  ·  May 01, 2020
This course was very informative
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Belinda R - Houston, TX  ·  Apr 28, 2020
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Carrie M - mesa, AZ  ·  Apr 28, 2020
Very helpful and easy to understand, thank you.
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Brian R - Wahpeton, ND  ·  Apr 08, 2020
It was just fine to read this and take the test for a CEU.
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Karen B - Hudson, FL  ·  Apr 07, 2020
Could be more concise.
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Price: $10.00
CE-PRO Price: $5.00