$19.95

i 0.50 Hours

Course Overview

Recent research and healthcare reform efforts highlight the central importance of engaging patients in treatment as a key factor in improving patient outcomes. The high costs of patient lack of engagement include inadequately addressed existing health problems, the emergence of new health issues, non-adherence to medication regimens, medical errors, deaths, disability, and more frequent use of high-cost services such as emergency department (ED) visits and hospitalizations, versus preventive and routine care. This course will provide an overview of strategies you can use to engage patients in treatment prior to their discharge from the ED, to promote greater follow through with discharge recommendations, and reduce high utilization of costly treatment approaches.

About the Course Author

Monique Kahn, Psy.D. received her doctoral degree in Clinical Psychology from Nova Southeastern University in Florida. She completed a pre-doctoral internship at Spokane Mental Health in Washington, which included specialty rotations in behavioral medicine and time-limited psychotherapies. She is licensed as a psychologist in Maine, where she was in private practice for 14 years, providing services to adult clients with varied presenting issues, but with particular emphasis on the treatment of anxiety disorders, the relationship between psychosocial stress and illness, insomnia, and coping with chronic illness. She has taught in the undergraduate psychology program at Husson University in Maine. In addition, she has worked as a content writer and psychology subject matter expert for several major educational publishing firms. She joined Relias as a clinical content writer and subject matter expert in 2016. Monique Kahn, Psy.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

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Accreditation Information

Certificates provided by accrediting body (7 Match)

  • American Nurses Credentialing Center

    0.50HOURS

    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


  • District of Columbia Board of Nursing

    0.50HOURS

    District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290). Nurses will receive 0.5 contact hours for participating in this course.
  • Georgia Board of Nursing

    0.50HOURS

    Georgia Board of Nursing (CEBroker Provider #50-290). Nurses will receive 0.5 contact hours for participating in this course.
  • Accreditation Council for Continuing Medical Education

    0.50HOURS

    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Relias LLC designates this enduring activity for a maximum of 0.5 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • South Carolina Board of Nursing

    0.50HOURS

    This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CEBroker Provider #50-290).
    Nurses will receive 0.5 contact hours for participating in this course.
  • Florida Board of Medicine

    0.50HOURS

    Florida Board of Medicine (CEBroker Provider #50-290).
  • Florida Physician Assistants

    0.50HOURS

    Florida Physician Assistants (CEBroker Provider #50-290)


Course Details
  • Course Code:

    REL-PI-0-P21
  • Hours:

    0.50
  • Type:

    Online Course
  • Release Date:

    2017-02-01
  • Expiration Date:

    2022-12-31
  • Learning Objectives:

    Describe strategies to facilitate patients active involvement in healthcare discussions and decisions.; Employ communication strategies that support patient engagement.; Evaluate patient readiness to change and degree of activation, and tailor treatment recommendations to those factors.; List approaches to maintain patient engagement when collaborating with or transitioning care to other providers.
  • Outline:

    Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Engagement Facilitation Approaches A. Support Patient Involvement B. Assess Readiness to Change and Patient Activation C. Assess Coping and Expectations D. Facilitating Engagement Through Effective Communication E. Review F. Summary Section 3: Collaborating with Other Providers A. Maintaining Engagement Through Care Transitions B. Review C. Summary Section 4: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations
  • Target Audience:

    The target audience for this course is: Entry level General Staff; Entry level Physicians; Nurses; in the following settings: Acute Care Facility.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.