Preventing Medical Errors for Physicians - Florida Requirement

by Expert Reviewer: J. David Mossler, MD, MBA; Expert Reviewer: Scott Plantz, MD, FAAEM, Assoc. Prof. (CME Contributor/Reviewer); Staff Writer: Sooa Devereaux, MSN, RN-BC


i 2.00 CEH

Course Overview

First, do no harm. A fundamental principle of medical care, yet thousands of patients suffer harm from medical errors every day. In fact, a recent study by John Hopkins University School of Medicine estimated that medical errors claim as many as 250,000 lives each year in the United States, making them the third leading cause of death ahead of respiratory disease, accidents, stroke, and Alzheimer’s disease. In addition, preventable medical errors are estimated to cost from $17 to $29 billion per year (Makary & Daniel, 2016).

Given the significant impact medical errors can have on health and safety, all licensed professionals caring for patients must understand how these errors occur and how to prevent them. This course will discuss factors that increase the risk for medical errors and how the root cause analysis process and other evidence-based strategies can aid in preventing them. In addition, five of the most misdiagnosed medical conditions will be reviewed, along with strategies for prevention.

About the Course Author

J. David Mossler, MD, MBA has been dedicated to continuing medical education through his involvement in CME content creation and review as well as his involvement as an Assistant Professor of Internal Medicine. He has served as a medical director of a preoperative clinic and currently serves as a medical director for several skilled nursing facilities and works as a hospitalist in Indiana.

J. David Mossler, MD, MBA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Sooa Devereaux, MSN, RN-BC is a SME writer with Relias. She has over 20 years of nursing experience, primarily in acute care and professional development. Sooa Devereaux, MSN, RN-BC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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Detailed Transcripts

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Accreditation Information

Certificates provided by accrediting body (2 Match)

  • Accreditation Council for Continuing Medical Education


    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Relias LLC designates this enduring activity for a maximum of 2.0 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • Florida Board of Medicine


    Florida Board of Medicine (CEBroker Provider #50-290).

Course Details
  • Course Code:

  • Hours:

  • Type:

    Online Course
  • Release Date:

  • Expiration Date:

  • Learning Objectives:

    Describe the root cause analysis process for medical errors.; Discuss factors that increase the risk of medical errors.; Discuss vulnerable populations and their safety needs related to medical errors.; Identify definitions related to patient safety, medical errors, and adverse events.; Identify strategies for preventing medical errors.; List factors that contribute to the five most misdiagnosed medical conditions.
  • Outline:

    Preventing Medical Errors for Physicians - Florida Requirement
    Section 1: Introduction
    About This Course
    Learning Objectives
    Section 2: The Current State of Medical Errors
    The Modern Patient Safety Movement
    Progress and Failures
    Section 3: Classifying Medical Errors and Prevention Strategies
    A Framework for Classifying Errors
    Error Type
    Prevention and Mitigation
    Section 4: Contributing Factors to Medical Errors
    Small Departures from the Standard of Care
    Normalization of Deviance
    Unwarranted Variations in Healthcare Practices and Processes
    Contributing Factors to Unwarranted Variation
    Complexity of Healthcare
    Standardization and High-Reliability Organizations
    Clinical Decision Support Tools
    Clinical Pathways
    Section 5: Root Cause Analysis
    What is Root Cause Analysis?
    RCA Goals
    The RCA Team
    Event Review Process
    Trigger Questions
    Actions to Prevent Harm
    Leadership’s Role in RCA
    Section 6: High Frequency and High Severity Medical Errors
    Role of Leadership in Developing a Safety Culture
    Inadequate Hand-off Communication
    Medication Errors
    Section 7: Medical Errors and Vulnerable Populations
    Older Adults
    Limited Health Literacy and Limited English Proficiency
    Section 8: Diagnostic Errors
    Impact of Diagnostic Errors
    Complexities in Diagnosis
    Scope of Diagnoses Related to Patient Harm
    Clinical Reasoning
    Cognitive Biases and Debiasing Strategies
    Section 9: Common Misdiagnosed Medical Conditions
    Cancer-Related Issues
    Respiratory-Related Issues
    Cardiac-Related Issues
    Obstetrics/Gynecology (OB/GYN) Related Issues
    Surgery Complications
    Section 10: Conclusion
    Course Contributors
    Exam and BrainSparks
  • Target Audience:

    The target audience for this course is: Physicians; in the following settings: Acute Care Facility.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.
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