i 5.00 Hours

Course Overview

Essential for administrators and supervisors — and employees. 
Relias continues to support managers in this course focused on hands-on management! This module tackles the hardest part of the job: employees. How to hire the right one(s), how to train them, how to keep them, what the law says about the choices you make in dealing with them. Learn the vital parts of being an effective manager in a logical, readable, practical package of principles, practices, strategies, and tactics. Each chapter has realistic scenarios and exercises to help you practice how to act, not react, in specific situations.

About the Course Author

Wendy Lee Phillips, MS, RD, CNSC, CLE, FAND has worked for several years in clinical nutrition management in California, Virginia, and Utah. Her clinical experience includes acute care, rehabilitation, and long-term care facilities. She is a nutrition support specialist, a certified lactation educator, and a nutrition wound care clinician. She has volunteered in several positions for the Academy of Nutrition and Dietetics to advocate for consumer protection and access to the best nutrition care for those in her community. She now works as a regional vice president for Morrison Healthcare, supporting hospital food service teams and continuing work in her local communities to address social determinants of health. Wendy Lee Phillips, MS, RD, CNSC, CLE, FAND has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

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Accreditation Information

Certificates provided by accrediting body (3 Match)

  • Commission on Dietetic Registration


    As a Jointly Accredited organization, Relias LLC is accredited to offer dietetic continuing education by the Commission on Dietetic Registration (CDR). The CDR is an associate member of Joint Accreditation for Interprofessional Continuing Education.

  • Florida Council of Dietetics and Nutrition


    Florida Council of Dietetics and Nutrition (CEBroker Provider #50-290)

    This course is approved for 5.0 contact hours.
  • Certified Health Education Specialist


    Sponsored by Relias LLC, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 5.0 total Category I continuing education contact hours.

Course Details
  • Course Code:

  • Hours:

  • Type:

    Online Course
  • Release Date:

  • Expiration Date:

  • Learning Objectives:

    Define the procedure used to prepare for in-service training.; Describe six factors that should be included in communication.; Describe the procedures used in disciplinary actions.; Discuss and compare the basic assumptions of andragogy and pedagogy.; Discuss why it is necessary to have coworkers understand each other.; Explain how lesson plans are prepared.; Explain the importance of on-the-job training.; Explain the importance of the evaluation process.; Explain the parts of a behavioral objective.; Explain why new employees need an orientation.; Identify points of information that should be included in orientation.; Identify the laws in place that protect employees from being mistreated.; Identify the levels of the cognitive and affective domains.; List how a task breakdown is used by an employee.; List the five essentials in good teaching and identify the ways information may be presented.; Recognize the problems that could arise from improper termination.; Recognize the questions and information that an interviewer is allowed to ask by law.
  • Target Audience:

    The target audience for this course is: Health Educators; Level II level Dietitians.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.