Today’s healthcare workforce is a lively mix of generations. People born around the same time develop attitudes and personalities shaped by a common history of cultural events, images, and experiences. Generations experience the same national catastrophes and achievements, grow up with the same music and cultural memorabilia, and start school and work at about the same time. Generational commonalities cut across racial and ethnic lines. Spanning 15 to 20 years, each generation has its own way of viewing the world. Collective life experiences shape what generations value, what they expect in relationships, and how they process and communicate information. Understanding each generation’s views on life and work promotes collaboration in the workplace. When dealing with various patient populations, it can make the difference between miscommunication and success.
The purpose of this program is to provide nurses, social workers, occupational therapists, respiratory therapists, and nursing assistants with insights they can use to work more effectively with various generations. After studying the information presented here, you will be able to:
- Describe similarities and differences among the five generations found in today’s clinical setting
- Identify strategies that can help you collaborate with generations different from your own
- Promote teamwork and partnerships among diverse patients, families, and staff members
Content Level: Introductory
Instructional Method: Online Course — Clinical Vignette & Narrative
Professional Issues: Contemporary Issues and Trends>
OnCourse Learning is an approved provider of continuing education for occupational therapists by the American Occupational Therapy Association.
OnCourse Learning is also accredited by the Florida Board of Occupational Therapy (provider # FBN 50-1489).
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Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.
Please see CE Course Instructions to learn how to earn CE credit for this module.
For Florida professionals:
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