Harmonize Diversity and Improve Health Outcomes - OT236

Harmonize Diversity and Improve Health Outcomes

Through Personality Sensitivity and Team Resilience

by Rosalinda Alfaro-LeFevre, MSN, RN, ANEF
(4.5 / 226 ratings )

This course is credentialed for:
Occupational Therapy (0.10 AOTA CEU)

Price: $19.00
CE-PRO Price: $9.50


Healthcare today thrives on teamwork and partnering with patients to achieve exceptional health outcomes for staff and patients alike. Positive and productive relationships depend on personal and team awareness of various personality types across the continuum of their partners and their willingness to bridge the gaps among those differences to create a harmonic work climate. Having a genuinely shared healthcare plan, driven by patient participation, team connectedness, and improved resilience, maximizes communication, morale, and collaboration, and minimizes team burnout, job dissatisfaction, and general negative health outcomes of patients and staff. This module introduces the concept of personality sensitivity and gives examples of how personality-sensitivity training can improve performance, satisfaction, and outcomes.


The goal of this continuing education program is to familiarize healthcare personnel, including nurses, physical therapists, occupational therapists, and social workers, with the process and results of creating a personality-sensitive workplace. After studying the information presented here, you will be able to:
  • Explain the relationship between being sensitive to personality preferences and improving interpersonal relationships
  • List examples of how patients and healthcare professionals benefit from resiliency training and delivery of personality-sensitive care
  • Describe Hartman’s Color Code theory, detailing the role of motives and the strengths and limitations of its four personality types
Content Level: Introductory
Instructional Method: Online Course — Clinical Vignette & Narrative
Content Focus
Professional Issues: Contemporary Issues and Trends

Accreditation Information
This course is intended for multiple professions, including nurses, occupational therapists, physical therapists, and social workers.
Occupational Therapists: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at www.ContinuingEducation.com. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at CEDirect.ContinuingEducation.com and search for this topic title.
Relias LLC, is an approved provider of continuing education for occupational therapists by the American Occupational Therapy Association, Provider #4000. AOTA does not endorse specific course content, products, or clinical procedures.
OnCourse Learning is also accredited by the Florida Board of Occupational Therapy (provider # FBN 50-1489).

Course Originally Released on: 2/12/2019
Date of Most Recent Review: 2/12/2019
Course Termination/Update Date: 2/12/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Erika T - Las Vegas, NV  ·  May 30, 2020
Clear, comprehensive and concise.
Was this review helpful?  0
Molly A - Fort Worth, TX  ·  Apr 24, 2020
This course gives a great insight in to others personalities and will help people work as team
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Kathleen P - chula vista, CA  ·  Jan 03, 2020
It was very good. I liked it
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Erica S - Riverside, IL  ·  Oct 03, 2019
Good information to consider and interesting topic
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Kimberly B - Phoenix, AZ  ·  Apr 03, 2019
It summarizes what you need to learn and sparks interest in learning more.
Was this review helpful?  0
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Price: $19.00
CE-PRO Price: $9.50