Rapport is the quality that brings harmony to a relationship — it’s about connection and feeling “in sync” with others. We may not notice rapport as much as we notice its absence. In the early 1970s, John Grinder and Richard Bandler studied effective therapists, such as Virginia Satir, Milton Erickson and Fritz Perls. All of these skilled communicators were admired for their ability to quickly establish and maintain rapport with a variety of clients. Grinder and Bandler isolated the steps used in these therapists’ methods so that others could use them. Their work became what we now know as neuro-linguistic programming.
The goal of this continuing education program is to help healthcare providers understand the dynamics of rapport. After studying the information presented here, you will be able to:
- Describe how to develop rapport by mirroring or matching the body language of another person
- Explain ways to match the representational system of another to establish rapport
- Describe specific strategies to establish and sustain rapport
This course is intended for multiple professions, including nurses and massage therapists.
Massage therapists: Take this version of the course to ensure you receive appropriate credit.
OnCourse Learning is approved by the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) as a continuing education approved provider (prov no. 451980-12 from 06/08/2012 to 12/29/2014, 1183 from 09/02/2016 through 09/02/2019).
OnCourse Learning is also approved by the Florida Board of Massage Therapy and Georgia Board of Massage Therapy (provider # 50-1489).
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Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. ContinuingEducation.com guarantees this educational activity is free from bias.
Please see CE Course Instructions to learn how to earn CE credit for this module.