$20.00

i 0.50 Hours

Course Overview

Nurses and social workers interact with families. Often patients are unable or unwilling to share information practitioners need to deliver quality care. Family members can be a good source of data. Nurses can provide them all with enhanced communication skills. Formal and informal family meetings promote communication in stressful circumstances, especially when conducted proactively. They have been shown to improve family and staff satisfaction. If you are used to talking one-on-one with patients, interacting therapeutically with multiple family members can be overwhelming, especially during end-of-life situations and when beliefs, values, and expectations of family patient may not be aligned. This course will help you become a more effective communicator.

The goal of this course is to improve nurses’ and social workers’ abilities to communicate with families in clinical settings.

About the Course Author

Sooa Devereaux, MSN, RN-BC is a SME writer with Relias. She has over 20 years of nursing experience, primarily in acute care and professional development. Sooa Devereaux, MSN, RN-BC has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

Michael G. Danis, BSN, RN, CCRN is a critical care resource nurse at Boston Medical Center in Boston, MA and an FNP/AGACNP student at the University of South Alabama.

Michael George Danis, BSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

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Accreditation Information

Certificates provided by accrediting body (6 Match)

  • American Nurses Credentialing Center

    0.50HOURS

    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


  • District of Columbia Board of Nursing

    0.50HOURS

    District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290). Nurses will receive 0.5 contact hours for participating in this course.
  • Georgia Board of Nursing

    0.50HOURS

    Georgia Board of Nursing (CEBroker Provider #50-290). Nurses will receive 0.5 contact hours for participating in this course.
  • South Carolina Board of Nursing

    0.50HOURS

    This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CEBroker Provider #50-290).
    Nurses will receive 0.5 contact hours for participating in this course.
  • New Mexico Board of Nursing

    0.50HOURS

    New Mexico Board of Nursing (CEBroker Provider #50-290).
    Nurses will receive 0.5 contact hours for participating in this course.
  • Arkansas State Board of Nursing

    0.50HOURS

    Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
    Nurses will receive 0.5 contact hours for participating in this course.


Course Details
  • Course Code:

    REL-ACU-0-ICF
  • Hours:

    0.50
  • Type:

    Online Course
  • Release Date:

    2021-04-01
  • Expiration Date:

    2024-02-29
  • Learning Objectives:

    Discuss techniques for encouraging family communication; Distinguish between appropriate and inappropriate strategies for conducting a family interview.; Identify a tool that helps to assess and intervene in family communications.
  • Outline:

    Section 1: Introduction
    About This Course
    Learning Objectives
    Section 2: Improving Communication
    Clearing the Way
    Formats for Family Discussions
    The Family Genogram
    Communication Strategies
    Learning From Your Own Family
    Section 3: Clinical Vignette
    Meet Candace and Her Family
    Section 4: Conclusion
    Summary
    Course Contributors
    Resources
    References
  • Target Audience:

    The target audience for this course is: Nurses; in the following settings: Acute Care Facility.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.