Nurses and social workers interact with families. Often patients are unable or unwilling to share information practitioners need to deliver quality care. Family members can be a good source of data. Nurses can provide them all with enhanced communication skills. Formal and informal family meetings promote communication in stressful circumstances, especially when conducted proactively. They have been shown to improve family and staff satisfaction. If you are used to talking one-on-one with patients, interacting therapeutically with multiple family members can be overwhelming, especially during end-of-life situations and when beliefs, values, and expectations of family patient may not be aligned. This course will help you become a more effective communicator.
The goal of this course is to improve nurses’ and social workers’ abilities to communicate with families in clinical settings.
Michael G. Danis, BSN, RN, CCRN is a critical care resource nurse at Boston Medical Center in Boston, MA and an FNP/AGACNP student at the University of South Alabama.
Certificates provided by accrediting body (6 Match)
American Nurses Credentialing Center
District of Columbia Board of Nursing
Georgia Board of Nursing
South Carolina Board of Nursing
New Mexico Board of Nursing
Arkansas State Board of Nursing
Course Delivery Method and Format: