Effective Communication With Patients - CMEZ666

Effective Communication With Patients

The New Joint Commission Standards

by Joyce Lahue, MS, BSN, RN, CPHRM, FASHRM
CMEZ666
(4.5 / 61 ratings )

This course is credentialed for:
Medicine (1.00 Credits)
Physician (1.00 Credits)

ONLINE
Price: $15.00
CE-PRO Price: $7.50

Summary:

A growing body of research has shown a variety of patient populations experience decreased patient safety, poorer health outcomes, and lower quality of care based on race, ethnicity, language, disability, and sexual orientation. Effective communication with all patients is crucial to providing safe care. The healthcare team should aspire to meet the unique communication, cultural, and familial needs of all patients.

Objectives:

The goal of this continuing education program is to provide nurses, dietitians, paramedics and EMTs, laboratory professionals, occupational therapists, respiratory therapists, physicians and social workers, and speech-language pathologists and audiologists with information about The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care. After studying the information presented here, you will be able to:
  • Identify the elements of effective communication, cultural competence, and patient- and family-centered care
  • State The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care
  • List the items of best practice associated with effective communication, cultural competence, and patient- and family-centered care across the continuum of care
 

 
Accreditation Information
 
This course is intended for multiple professions, including nurses, audiologists, dietitians, laboratory professionals, occupational therapists, physicians, respiratory therapists, speech-language pathologists, and social workers.
 
Physicians: Take this version of the course to ensure you receive appropriate credit.
 
For the version accredited or approved for another profession, go to your specific profession at www.continuingeducation.com or Nurse.com. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at CEDirect.ContinuingEducation.com and search for this topic title.
 
Jointly Accredited Provider logoIn support of improving patient care, OnCourse Learning (a Relias LLC company) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
 
OnCourse Learning is also approved by the Florida Board of Medicine, Florida Board of Osteopathic Medicine, and Florida Physician Assistants (provider # FBN 50-1489).
 
Physician Continuing Education Credit
 
OnCourse Learning designates this enduring activity for a maximum of 1.0 AMA PRA category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
 
Physician Assistant Continuing Education Credit
 
American Academy of Physician Assistants (AAPA) accepts certificates of participation for educational activities certified for AMA PRA Category 1 CreditTM from organizations accredited by ACCME or a recognized state medical society. Physician assistants may receive a maximum of 1.0 hour of Category I credit for completing this program.
 
Disclosures
 
There is no commercial support provided for this online educational activity.

Course Originally Released on: 8/6/2013
Date of Most Recent Review: 8/29/2016
Course Termination/Update Date: 8/29/2019

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

 

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Edward D - Philadelphia, PA  ·  May 12, 2019
The program was very interesting
Was this review helpful?  0
 
Connie Z - morton, IL  ·  May 03, 2019
The provide me with excellent pointers to effectively communicate to my patients
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Bennett S - Boca raton, FL  ·  Dec 31, 2018
Excellent review of the topic
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Peter M - CHICAGO, IL  ·  Dec 13, 2018
In order to complete the test process and officially receive your certificate of completion, you must take a few moments to answer a brief survey about this course material. You will also receive a three-month follow-up evaluation to see how this educational activity affected your practice. This new trend to evaluate outcomes and effectiveness in CE will become common in the near future.
Was this review helpful?  0
 
Steven S - Raleigh, NC  ·  Dec 12, 2018
good communication is crucial. had some good suggestions. Could've gone into different aspects of communication for a more overall view.
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ONLINE
Price: $15.00
CE-PRO Price: $7.50