Cultural Competence for Today’s Health Care Professionals, Part 5:  - CMEZ402

Cultural Competence for Today’s Health Care Professionals, Part 5:

Culturally Diverse Staff — Working Together

by Judy L Gates, RN, MSN, BC, CWS, FACCWS
(4.5 / 355 ratings )

This course is credentialed for:
Medicine (1.00 Credits)
Physician (1.00 Credits)

Price: $15.00
CE-PRO Price: $7.50


The U.S. is becoming more culturally diverse than ever. Differences among staff can create problems in communication and lead to conflicts that affect how the healthcare team works together. Learning about cultural differences in work patterns and communication styles as well as specific strategies for working effectively within a diverse environment will improve outcomes.


The goal of this continuing education program is to enhance medical professionals’ abilities to work effectively with colleagues from other cultures. After studying the information presented here, you will be able to:
  • Explain the characteristics of the increasingly diverse workplace
  • Describe how cultural differences in work patterns and communication styles influence the nursing environment
  • Identify person- and organization-centered strategies for working effectively within a diverse environment

Approval Information
This course is intended for physicians.
Jointly Accredited Provider logoIn support of improving patient care, OnCourse Learning (a Relias LLC company) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
OnCourse Learning is also approved by the Florida Board of Medicine and the Florida Board of Osteopathic Medicine (provider # FBN 50-1489).
Physician Continuing Education Credit
OnCourse Learning designates this enduring activity for a maximum of 1.0 AMA PRA category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Physician Assistant Continuing Education Credit
American Academy of Physician Assistants (AAPA) accepts certificates of participation for educational activities certified for AMA PRA Category 1 CreditTM from organizations accredited by ACCME or a recognized state medical society. Physician assistants may receive a maximum of 1.0 hour of Category I credit for completing this program.
There is no commercial support provided for this online educational activity.

Course Originally Released on: 8/3/2012
Date of Most Recent Review: 3/26/2019
Course Termination/Update Date: 3/26/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Kay A - NORFOLK, VA  ·  Mar 04, 2020
the course was very helpful and I learned more about working together
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James C - Washington, DC  ·  Feb 18, 2020
Very useful course. I have worked with the Navajo indians all or the suggestions in the text are true.
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Maria C - Leesburg, FL  ·  Jan 28, 2020
Please highlight and bold certain aspects of this article that will be encountered in the test.
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eric b - NY, NY  ·  Jan 10, 2020
COurse was taken for CME credit for license renewal.
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thomas s - DECATUR, TX  ·  Dec 22, 2019
nicely organized and presented.
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Price: $15.00
CE-PRO Price: $7.50