Cultural and Linguistic Competence for Today’s Healthcare Professionals, Part 4  - CMA401

Cultural and Linguistic Competence for Today’s Healthcare Professionals, Part 4

Effective Communication With Limited-English-Proficient Patients

by Mary Curry Narayan, MSN, RN, HHCNS-BC, CTN-A and Susie Artis, MSN, RN, NE-BC
(4.6 / 57 ratings )

This course is credentialed for:
Certified Medical Assistants (1.00 AAMA CEUs)

Price: $10.00
CE-PRO Price: $5.00


Healthcare teams must communicate effectively with limited English-proficient patients to ensure patient safety and quality of care. They must be able to comply with government regulations, meet accreditation standards, and provide evidence-based care. Healthcare teams also need to know how to use interpreters and understand who is an appropriate interpreter to provide linguistically appropriate care.


medical assistants to provide quality care and better outcomes for patients who have limited English proficiency. After studying the information presented here, you will be able to:
  • Discuss the importance of linguistically appropriate services for LEP patients
  • Identify regulatory, accreditation, and evidence-based standards related to LEP patients and linguistic services
  • Discover strategies for effectively communicating with LEP patients 

Approval Information
This course is intended for certified medical assistants
This program has been granted prior approval by the American Association of Medical Assistants (AAMA) for 1.0 general continuing education unit(s) (approval #134748 for 12/1/18 to 11/30/19). Granting approval in no way constitutes endorsement by the AAMA of the program content or the program provider.

Course Originally Released on: 8/18/2017
Date of Most Recent Review: 8/18/2017
Course Termination/Update Date: 11/30/2019

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

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Melinda K - Cedar rapids, IA  ·  Jan 15, 2019
Never knew what an idiom was until now. Learned something new
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Diana N - Semora, NC  ·  Jan 13, 2019
Our practice uses telephone interpreters.
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Jamila C - suitland, MD  ·  Jan 13, 2019
I don't have anything to say about course
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Nathan L - Williamsburg, VA  ·  Jan 11, 2019
Wow,culture, language can make a big difference in health.
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Lee X - Saint Paul, MN  ·  Jan 10, 2019
It is interesting reading about these rules for LEP patient since I am also bilingual.
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Price: $10.00
CE-PRO Price: $5.00