Telehealth is a collection of means or methods for enhancing healthcare, public health, and health education, along with other non-clinical services. Due to the increasing demands of healthcare providers and dwindling resources in place to provide care, knowledge of telehealth services offers immense value to people served and your organization. This course focuses not only on delivery systems, but also on specific remote clinical services that begin with the remote intake and the referral process. This telebehavioral health training is geared toward licensed providers in behavioral health settings. In this course, you will learn helpful approaches for how to establish rapport with the people you serve via the comprehensive intake process that includes screening assessments, a brief intervention, and a referral to treatment. Interactive exercises and practical examples will help you to incorporate these assessment strategies in your own setting.
Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.
In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.
Certificates provided by accrediting body (31 Match)
American Nurses Credentialing Center
American Psychological Association
California Board of Registered Nursing
District of Columbia Board of Nursing
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Illinois Professional Counselor/Clinical Counselor
National Board for Certified Counselors
Ohio Marriage and Family Therapist Board
Ohio Professional Counselor Board
Ohio Social Worker Board
Texas State Board of Professional Counselors
Florida Board of Nursing
Texas State Board of Examiners of Marriage and Family Therapists
Association of Social Work Boards
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.5 Clinical continuing education credits.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Georgia Board of Nursing
Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)
Accreditation Council for Continuing Medical Education
South Carolina Board of Nursing
Florida Board of Medicine
Florida Physician Assistants
West Virginia Board of Registered Nursing
South Carolina Board of Social Work Examiners
National Board for Certified Couneslors
New York State Education Department, Office of the Professions, State Board of Psychology
Section 1: Introduction
About This Course
Section 2: Getting Started
Meet Mr. Salcedo
What Does Telehealth Look Like?
Rationale for Assessment by Telehealth
Importance of Assessment
Does Assessment by Telehealth Work?
Some Notes of Caution
Section 3: Assessment via Telehealth: What’s So Different?
Verbal Nuances of Behavior
Nonverbal Nuances of Behaviors
Room Set Up
Orientation to Video Teleconferencing
Office-Based Video Teleconferencing
Home-Based Video Teleconferencing
Section 4: Assessment Details
The Intake Process
Essential Components of the Intake Process
Diagnostic Interview and Case Conceptualization
Section 5: Culture and Privacy
Section 6: Telehealth Assessment Tools
Compare and Contrast Clinical Assessment Tools
Hardware and Software Available for Assessment
Section 7: Conclusion
Course Delivery Method and Format: