$15.00

i 1.50 Hours

Course Overview

Telehealth is a collection of means or methods for enhancing healthcare, public health, and health education, along with other non-clinical services. Due to the increasing demands of healthcare providers and dwindling resources in place to provide care, knowledge of telehealth services offers immense value to people served and your organization. This course focuses not only on delivery systems, but also on specific remote clinical services that begin with the remote intake and the referral process. This telebehavioral health training is geared toward licensed providers in behavioral health settings. In this course, you will learn helpful approaches for how to establish rapport with the people you serve via the comprehensive intake process that includes screening assessments, a brief intervention, and a referral to treatment. Interactive exercises and practical examples will help you to incorporate these assessment strategies in your own setting.

About the Course Author

Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.

In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.

Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Steven R. Thorp, Ph.D., ABPP, is a Clinical Psychologist with expertise in assessment, psychotherapy, posttraumatic stress disorder, and the use of technologies to assess and treat behavioral health disorders. He is a clinician and university professor. His treatment specialty is Cognitive-Behavioral Therapy (CBT), including the third-wave CBTs such as Dialectical Behavioral Therapy. Dr. Thorp has treated clients with DBT for 25 years, and he has taught hundreds of clinicians and trainees how to conduct the treatment. He held leadership roles in VA hospital settings for 15 years and has taught undergraduate and graduate students at several universities. He was the Principal Investigator on several large grants for randomized controlled psychotherapy trials, and he has published more than 70 research papers. He has presented scientific papers at the ABCT and ISITDBT annual conferences. Many of his publications and scholarly presentations are about DBT, mindfulness, and related topics. Steven R. Thorp, Ph.D., ABPP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

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Accreditation Information

Certificates provided by accrediting body (31 Match)

  • American Nurses Credentialing Center

    1.50HOURS

    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


  • American Psychological Association

    1.50HOURS

    As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored psychology continuing education by the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA is an associate member of Joint Accreditation for Interprofessional Continuing Education.
  • California Board of Registered Nursing

    1.50HOURS

    Provider approved by the California Board of Registered Nursing, CEP# 13791 Nurses will receive 1.5 contact hours for participating in this course.
  • District of Columbia Board of Nursing

    1.50HOURS

    District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290). Nurses will receive 1.5 contact hours for participating in this course.
  • Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

    1.50HOURS

    Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290).
    This activity is approved for 1.5 contact hours.
  • Illinois Professional Counselor/Clinical Counselor

    1.50HOURS

    This activity is approved for 1.5 contact hours.
  • National Board for Certified Counselors

    1.50HOURS



    Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.5 contact hours
  • Ohio Marriage and Family Therapist Board

    1.50HOURS

    Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider # RTX050401 CEBroker Provider 50-290 This activity is approved for 1.5 contact hours
  • Ohio Professional Counselor Board

    1.50HOURS

    Ohio Counselor, Social WOrker and Marriage and Family Therapist Board Provider # RCX100502 CEBroker Provider: 50-290 This activity is approved for 1.5 contact hours.
  • Ohio Social Worker Board

    1.50HOURS

    Ohio Counselor, Social Worker and Marriage and Family Therapist Board CEBroker Provider: 50-290 This activity is approved for 1.5 contact hours.
  • Texas State Board of Professional Counselors

    1.50HOURS

    This activity is approved for 1.5 contact hours.
  • Florida Board of Nursing

    1.50HOURS

    Florida Board of Nursing (CEBroker Provider #50-290). Nurses will receive 1.5 contact hours for participating in this course.
  • Texas State Board of Examiners of Marriage and Family Therapists

    1.50HOURS

    This activity is approved for 1.5 contact hours.
  • Association of Social Work Boards

    1.50HOURS


    As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.5 Clinical continuing education credits.


    Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based.
  • New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

    1.50HOURS

    Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009. Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules. As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. Social workers will receive 1.5 continuing education hours for participating in this course. This activity is approved for 1.5 contact hours.
  • Georgia Board of Nursing

    1.50HOURS

    Georgia Board of Nursing (CEBroker Provider #50-290). Nurses will receive 1.5 contact hours for participating in this course.
  • Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor

    1.50HOURS

    This activity is approved for 1.5 contact hours.
  • New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

    1.50HOURS

    Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011 As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. This activity is approved for 1.5 contact hours.
  • New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

    1.50HOURS

    Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009 As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. This activity is approved for 1.5 contact hours.
  • Accreditation Council for Continuing Medical Education

    1.50HOURS

    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Relias LLC designates this enduring activity for a maximum of 1.5 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • South Carolina Board of Nursing

    1.50HOURS

    This program was approved by the South Carolina Board of Nursing Approved Continuing Education Program (CEBroker Provider #50-290).
    Nurses will receive 1.5 contact hours for participating in this course.
  • Florida Board of Medicine

    1.50HOURS

    Florida Board of Medicine (CEBroker Provider #50-290).
  • Florida Physician Assistants

    1.50HOURS

    Florida Physician Assistants (CEBroker Provider #50-290)
  • West Virginia Board of Registered Nursing

    1.50HOURS

    West Virginia Board of Registered Nursing (CEBroker Provider #50-290).
    Nurses will receive 1.5 contact hours for participating in this course.
  • South Carolina Board of Social Work Examiners

    1.50HOURS

    South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
  • American Nurses Credentialing Center

    1.50HOURS

    N/A
  • Association of Social Work Boards

    1.50HOURS

    N/A
  • Accreditation Council for Continuing Medical Education

    1.50HOURS

    N/A
  • American Psychological Association

    1.50HOURS

    N/A
  • National Board for Certified Couneslors

    1.50HOURS

    N/A
  • New York State Education Department, Office of the Professions, State Board of Psychology

    1.50HOURS

    N/A


Course Details
  • Course Code:

    REL-BH-0-TELE5
  • Hours:

    1.50
  • Type:

    Online Course
  • Release Date:

    2018-06-01
  • Expiration Date:

    2021-09-30
  • Learning Objectives:

    Apply knowledge of existing software and hardware applications available for assessing clients remotely.; Compare and contrast clinical assessment tools for telehealth services.; Describe the essential components of the intake process when providing treatment services via telehealth.; Summarize best practices, methodology, and frequency of completing risk assessments via telehealth.
  • Outline:

    Section 1: Introduction
    About This Course
    Learning Objectives

    Section 2: Getting Started
    Meet Mr. Salcedo
    Brief Terminology
    What Does Telehealth Look Like?
    Rationale for Assessment by Telehealth
    Importance of Assessment
    Does Assessment by Telehealth Work?
    Some Notes of Caution
    Review
    Summary

    Section 3: Assessment via Telehealth: What’s So Different?
    Main Differences
    Verbal Nuances of Behavior
    Nonverbal Nuances of Behaviors
    Adjusting Communication
    Interactive Tasks
    Room Set Up
    Quick Check
    Home-Based Disruptions
    Orientation to Video Teleconferencing
    Office-Based Video Teleconferencing
    Home-Based Video Teleconferencing
    Rapport
    Informed Consent
    Review
    Summary

    Section 4: Assessment Details
    Brief Assessments
    SBIRT
    Quick Check
    Longer Assessments
    The Intake Process
    Essential Components of the Intake Process
    Diagnostic Interview and Case Conceptualization 
    Neuropsychological Assessment
    Risk Assessments
    Review
    Summary

    Section 5: Culture and Privacy
    Cultural Considerations
    Cultural Adaptations
    Privacy Issues
    Review
    Summary

    Section 6: Telehealth Assessment Tools
    Compare and Contrast Clinical Assessment Tools
    Hardware and Software Available for Assessment
    Emerging Technologies
    Review
    Summary

    Section 7: Conclusion
    Summary
    Course Contributors
    Resources
    References
    Congratulations!
    Exam
    BrainSparks

  • Target Audience:

    The target audience for this course is: Beginner level Social Workers; Entry level Marriage and Family Therapists; Entry level Professional Counselors; Entry level Psychologists; Nurses; in the following settings: Health and Human Services.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.