Personnel Development - CHES119

Personnel Development

by Wendy Phillips, MS, RD, CNSC, CLE, NWCC, FAND
(4.2 / 48 ratings )

This course is credentialed for:
Health Education (5.00 CECH)

Price: $79.00
CE-PRO Price: $39.50


Essential for administrators and supervisors — and employees.
Relias continues to support managers in this course focused on hands-on management! This module tackles the hardest part of the job: employees. How to hire the right one(s), how to train them, how to keep them, what the law says about the choices you make in dealing with them. Learn the vital parts of being an effective manager in a logical, readable, practical package of principles, practices, strategies, and tactics.


The goal of this personnel development course is to encourage development of management skills for direction of successful work teams. Upon successful completion of this course, the learner will be able to:
  • Recognize the questions and information that an interviewer is allowed to ask by law.
  • Identify the laws in place that protect employees from being mistreated.
  • Describe six factors that should be included in communication.
  • Identify points of information that should be included in orientation.
  • Explain why new employees need an orientation.
  • Discuss and compare the basic assumptions of andragogy and pedagogy.
  • Explain the parts of a behavioral objective.
  • List the five essentials in good teaching and identify the ways information may be presented.
  • Explain the importance of on-the-job training.
  • Define the procedure used to prepare for in-service training.
  • Identify the levels of the cognitive and affective domains.
  • Explain how lesson plans are prepared.
  • List how a task breakdown is used by an employee.
  • Discuss why it is necessary to have coworkers understand each other.
  • Explain the importance of the evaluation process.
  • Describe the procedures used in disciplinary actions.
  • Recognize the problems that could arise from improper termination.

Accreditation Information
This course is intended for multiple professions, including dietitians and health educators.
Health educators: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at or If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at and search for this topic title.
Sponsored by Relias LLC, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 5.0 total Category I continuing education contact hours.
Provider ID: CA0084 (98709) for 01/01/2012 to 12/31/2015, 114941 for 01/01/2016 to 12/31/2019, 1133776 for 01/01/2020 to 12/31/2023.

Course Originally Released on: 6/1/2009
Date of Most Recent Review: 9/18/2019
Course Termination/Update Date: 9/18/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

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Marlene R - Miramar, FL  ·  Jul 01, 2019
No additional comments required at this time
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Brittany A - Long Beach, CA  ·  Jun 12, 2019
this was very helpful thank you
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Emily O - Bayamon, PR  ·  Mar 01, 2019
Very Useful information presented
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Amanda B - Camden, NC  ·  Nov 23, 2018
long module, test wordy and confusing
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Nicole D - Yorktown, VA  ·  Jul 12, 2018
I enjoyed this course than you very much
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Price: $79.00
CE-PRO Price: $39.50