$22.50

i 2.25 Hours

Course Overview

The importance of a strong therapeutic relationship rests in the findings that this relationship has been consistently identified as a moderate, but robust predictor of positive outcomes among clients and among one of the strongest predictors of treatment success documented by empirical research (Horvath, Del Re, Fluckiger, & Symonds, 2011). It is difficult, however, to develop a strong therapeutic relationship without effective therapeutic communication. This course presents the major components of the therapeutic relationship followed by a review of counselor characteristics and counseling skills and strategies that you can incorporate in your treatment with clients. This course will also discuss specific challenges counselors face in developing strong relationships with their clients and how to overcome them. T

About the Course Author

Brent received his masters and doctoral degrees from the University of Maine. Over the past 20 years, he has worked in a number of clinical positions at an acute care psychiatric and substance abuse treatment facility and within private practice. He has provided both evaluative and therapeutic services within emergency departments and forensic, inpatient, residential, and nonresidential substance abuse and co-occurring disorders programs. His clinical interest areas include evaluation and treatment of adolescent addiction disorders, chronic pain, insomnia, and anxiety disorders. He is a part-time faculty member at both Husson University and the University of Maine where he teaches undergraduate and graduate courses on subjects including substance use disorders, adult and child psychopathology, and healthcare administration and management. Brent Scobie, PhD, LCSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Monique Kahn, Psy.D. received her doctoral degree in Clinical Psychology from Nova Southeastern University in Florida. She completed a pre-doctoral internship at Spokane Mental Health in Washington, which included specialty rotations in behavioral medicine and time-limited psychotherapies. She is licensed as a psychologist in Maine, where she was in private practice for 14 years, providing services to adult clients with varied presenting issues, but with particular emphasis on the treatment of anxiety disorders, the relationship between psychosocial stress and illness, insomnia, and coping with chronic illness. She has taught in the undergraduate psychology program at Husson University in Maine. In addition, she has worked as a content writer and psychology subject matter expert for several major educational publishing firms. She joined Relias as a clinical content writer and subject matter expert in 2016. Monique Kahn, Psy.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

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Accreditation Information

Certificates provided by accrediting body (47 Match)

  • American Nurses Credentialing Center

    2.25HOURS


    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Nurses will receive 2.25 Nursing Contact Hours after successfully completing this course.
  • American Psychological Association

    2.25HOURS


    As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored psychology continuing education by the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA is an associate member of Joint Accreditation for Interprofessional Continuing Education.

  • California Association of Alcohol and Drug Educators

    2.25HOURS

    Relias Learning is an approved provider of Continuing Education. Provider number: CP40 910 H 0318 for 2.25 CEHs.
  • California Board of Registered Nursing

    2.25HOURS

    Provider approved by the California Board of Registered Nursing, CEP# 13791 Nurses will receive 2.25 contact hours for participating in this course.
  • District of Columbia Board of Nursing

    2.20HOURS


    District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).

    Nurses will receive 2.2 contact hours for participating in this course.
  • Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

    2.25HOURS


    Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)

    This activity is approved for 2.25 contact hours.
  • Louisiana Addictive Disorder Regulatory Authority

    2.25HOURS

    This activity is approved for 2.25 contact hours.
  • Michigan Certification Board for Addiction Professionals

    2.25HOURS

    Education hours MCBAP-R This activity is approved for 2.25 contact hours.
  • NAADAC, The Association for Addiction Professionals

    2.25HOURS

    This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 2.25 CE. NAADAC Provider #86124, Relias, LLC is responsible for all aspects of their programming.
  • National Board for Certified Counselors

    2.25HOURS


    Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 2.25 contact hours.

  • Ohio Marriage and Family Therapist Board

    2.25HOURS


    Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider # RTX050401 (CEBroker Provider 50-290)

    This activity is approved for 2.25 contact hours
  • Ohio Professional Counselor Board

    2.25HOURS


    Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider # RCX100502 (CEBroker Provider: 50-290)

    This activity is approved for 2.25 contact hours.
  • Ohio Social Worker Board

    2.25HOURS


    Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)

    This activity is approved for 2.25 contact hours.
  • Pennsylvania Certification Board

    2.25HOURS

    PCB Approved Education This activity is approved for 2.25 contact hours.
  • Connecticut Certification Board

    2.25HOURS

    This activity is approved for 2.25 contact hours.
  • Florida Board of Nursing

    2.00HOURS


    Florida Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 2.0 contact hours for participating in this course.
  • Breining Institute for Registered Addiction Specialists

    2.25HOURS

    This activity is approved for 2.25 contact hours.
  • National Alliance for Direct Support Professionals

    2.25HOURS

    This activity is approved for 2.25 contact hours.
  • Ohio Chemical Dependency Professionals Board

    2.25HOURS


    Ohio Chemical Dependency Professionals Board (CEBroker Provider #50-290)

    This activity is approved for 2.25 contact hours.

    Content Area: R1/Treatment
  • Minnesota Board of Marriage and Family Therapy

    2.25HOURS

    This activity is approved for 2.25 contact hours. Clinical supervision courses may only be used to satisfy CE requirements for individuals who are already Board-Approved Supervisors. They may not be used to meet the 30 hour requirement found in minn. Rule 5300.0160.
  • Massachusetts Association for Marriage & Family Therapy

    2.30HOURS

    This activity is approved for 2.3 contact hours.
  • Illinois Alcohol and Drug Abuse Professional Certification Association

    2.25HOURS

    Categories Counselor II, Preventionist II, CARS II, CODP II, PCGC II, CCJP II, CAAP II, CRSS II, CPRS II, MAATP II, NCRS II, CFPP II, CVSS II This activity is approved for 2.25 contact hours.
  • Mississippi Board of Examiners for Social Workers/Marriage & Family Therapists

    2.00HOURS

    This activity is approved for 2.0 contact hours.
  • Association of Social Work Boards

    2.25HOURS


    As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 2.25 Ethics continuing education credits.


    Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based.
  • New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

    2.25HOURS

    Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009. Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules. As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. Social workers will receive 2.25 continuing education hours for participating in this course. This activity is approved for 2.25 contact hours.
  • Florida Board of Psychology

    2.20HOURS


    Florida Board Of Psychology (CEBroker Provider #50-290)

    Psychologists will receive 2.2 hours.
  • Georgia Board of Nursing

    2.25HOURS


    Georgia Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 2.25 contact hours for participating in this course.
  • California Consortium of Addiction Programs and Professionals

    2.25HOURS

    Provider approved by CCAPP, Provider number 1S-06-729-0220 for 2.25 CEH's
  • Missouri Credentialing Board

    2.25HOURS

    This activity is approved for 2.25 contact hours.
  • New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

    2.25HOURS

    Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011 As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. This activity is approved for 2.25 contact hours.
  • New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

    2.25HOURS

    Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009 As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. This activity is approved for 2.25 contact hours.
  • Accreditation Council for Continuing Medical Education

    2.25HOURS


    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Relias LLC designates this enduring activity for a maximum of 2.25 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • Alcohol & Drug Abuse Certification Board of Georgia

    2.25HOURS

    This activity is approved for 2.25 contact hours.
  • South Carolina Board of Nursing

    2.25HOURS


    South Carolina Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 2.25 contact hours for participating in this course.
  • Florida Board of Medicine

    2.25HOURS


    Florida Board of Medicine (CEBroker Provider #50-290)

    Physicians will receive 2.25 AMA PRA category 1 Credits™.
  • Florida Physician Assistants

    2.25HOURS


    Florida Physician Assistants (CEBroker Provider #50-290)

  • Canadian Addiction Counsellors Certification Federation

    2.25HOURS

    N/A
  • West Virginia Board of Registered Nursing

    2.25HOURS


    West Virginia Board of Registered Nursing (CEBroker Provider #50-290)

    Nurses will receive 2.25 contact hours for participating in this course.
  • California Association of DUI Treatment Programs

    2.25HOURS

    N/A
  • South Carolina Board of Social Work Examiners

    2.25HOURS


    South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)

  • Oklahoma Board of Licensed Alcohol and Drug Counselors

    2.25HOURS

    N/A
  • American Nurses Credentialing Center

    2.25HOURS

    N/A
  • National Alliance for Direct Support Professionals

    2.25HOURS

    N/A
  • American Psychological Association

    2.25HOURS

    N/A
  • National Board for Certified Couneslors

    2.25HOURS

    N/A
  • NAADAC, The Association for Addiction Professionals

    2.25HOURS

    N/A
  • Canadian Addiction Counsellors Certification Federation

    2.25HOURS

    N/A


Course Details
  • Course Code:

    REL-BHC-0-BHTR
  • Hours:

    2.25
  • Type:

    Online Course
  • Release Date:

    2019-04-01
  • Expiration Date:

    2022-03-31
  • Learning Objectives:

    Describe 4 techniques for providing feedback to clients.; Describe problem areas or concerns for the counselor in conducting treatment that affect the therapeutic relationship.; Identify the multiple avenues for building a therapeutic relationship with clients.; Recognize and describe the components of the therapeutic relationship.
  • Outline:

    Building Healthy Therapeutic Relationships
    Section 1: Introduction
    About This Course
    Learning Objectives
    Section 2: The Goal of Effective Communication
    Meet Gary
    Relationship Factors and Outcomes
    The Need for Effective Communication
    Communication in a Psychotherapeutic Context
    The Goal of Empathy and Compassion
    The Role of Reflective Practice
    Overview of Approaches and Models
    Flash Card Review
    Remember Gary?
    Summary
    Section 3: The Therapeutic Relationship
    Counselor Characteristics and Actions
    The Importance of Boundaries
    Characteristics of an Effective Multicultural Counselor
    Becoming an Effective Multicultural Counselor
    Treatment Matching
    Components of the Therapy Relationship 
    The Working Alliance
    Transference and Countertransference
    The “Real Relationship” 
    Establishing and Using a Collaborative Therapeutic Relationship
    Understanding the Client
    Meet Carrie
    Summary
    Section 4: Therapeutic Strategies: Exploration and Relationship Building
    Techniques across Therapy Approaches
    Initiating and Maintaining the Therapeutic Relationship
    Climate of Safety
    Attending and Listening
    Listening for Context
    Active Listening
    Five Key Active Listening Techniques
    Paraphrasing
    Clarifying
    Reflecting
    Summarizing
    Leading
    Open-Ended Questions
    Pacing
    Additional Exploration Skills
    Cross-Cultural Variables
    Meet Sarah
    Summary
    Section 5: Therapeutic Strategies: Integrative Interventions and Relationship Maintenance
    Interactive Communication
    Feedback
    Feedback Techniques
    Additional Feedback Techniques
    Let's Review: Meet John
    Responding to Cognitive and Affective Content
    Client Ambivalence
    Setting Collaborative Goals
    Let’s Review
    Summary
    Section 6: Challenges and Special Populations
    Common Challenges for Early Career Counselors
    Potential Pitfalls
    Working with Psychotic Symptoms
    Escalation
    Managing Escalation
    Setting Limits
    Setting Limits - Examples
    Working with Substance Use Disorders
    Termination and the Therapy Relationship
    Termination Techniques
    Review
    Summary
    Section 7: Conclusion
    Summary
    Course Contributors
    Resources
    References
    Congratulations!
    Exam and BrainSparks
  • Target Audience:

    The target audience for this course is: Entry level Psychologists; Intermediate level Alcohol and Drug Counselors; Intermediate level Marriage and Family Therapists; Intermediate level Professional Counselors; Intermediate level Social Workers; Nurses; in the following settings: Health and Human Services.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.