$17.50

i 1.75 Hours

Course Overview

American society has always been diverse, yet it was not until outcome studies demonstrated the need for change that healthcare and other services began shifting how they operate. The rapid cultural diversification of the United States has inevitably challenged traditional institutions and practices, including the delivery of healthcare services. Awareness of and sensitivity to cultural issues are critical to establishing a positive relationship with the person you are serving, as well as to the outcome of healthcare treatment. Unfortunately, persons of various races/ethnicities, cultural, and social identities are often underserved by the healthcare system and are less likely to seek out appropriate healthcare services.

Broadly, this course examines the factors that may contribute to the underutilization of healthcare services, as well as ways to improve cultural understanding and competency in healthcare treatment. More specifically, this course covers the significance of cultural diversity, demographics, as well as individual and cultural diversity factors. The information in this training proposes some helpful conceptual frameworks for embracing cultural considerations in healthcare.

 

 

About the Course Author

Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 14 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services. Katy Kunst, MBA, QIDP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Stephanie holds a Bachelor of Arts in Journalism and Professional Writing from The College of New Jersey and a Master of Social Work degree from Rutgers University. She is also a Certified Clinical Trauma Professional (CCTP) and has particular interest in resilience and secondary traumatic stress among behavioral health providers. The majority of Stephanie’s work has included behavioral health counseling and medical case management. Stephanie served as part of the National Health Service Corps from 2016-2018, providing outpatient counseling to underserved populations including military service members and their families. Stephanie has designed and delivered training on many topics such as LGBTQIA+ sensitivity, youth suicide prevention, and how to provide in-community services to adults with intellectual and developmental disabilities. Stephanie L. Furness-Kraft, LCSW, CCTP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.

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Accreditation Information

Certificates provided by accrediting body (48 Match)

  • American Nurses Credentialing Center

    1.75HOURS


    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Nurses will receive 1.75 Nursing Contact Hours after successfully completing this course.
  • American Psychological Association

    1.75HOURS


    As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored psychology continuing education by the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA is an associate member of Joint Accreditation for Interprofessional Continuing Education.

  • California Association of Alcohol and Drug Educators

    1.75HOURS

    Relias Learning is an approved provider of Continuing Education. Provider number: CP40 910 H 0318 for 1.75 CEHs.
  • California Board of Registered Nursing

    1.75HOURS

    Provider approved by the California Board of Registered Nursing, CEP# 13791 Nurses will receive 1.75 contact hours for participating in this course.
  • District of Columbia Board of Nursing

    1.70HOURS


    District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).

    Nurses will receive 1.7 contact hours for participating in this course.
  • Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

    1.75HOURS


    Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)

    This activity is approved for 1.75 contact hours.
  • Illinois Professional Counselor/Clinical Counselor

    1.75HOURS

    This activity is approved for 1.75 contact hours.
  • Louisiana Addictive Disorder Regulatory Authority

    1.75HOURS

    This activity is approved for 1.75 contact hours.
  • Michigan Certification Board for Addiction Professionals

    1.75HOURS

    Education hours MCBAP-R This activity is approved for 1.75 contact hours.
  • NAADAC, The Association for Addiction Professionals

    1.75HOURS

    This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 1.75 CE. NAADAC Provider #86124, Relias, LLC is responsible for all aspects of their programming.
  • National Board for Certified Counselors

    1.50HOURS


    Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.5 contact hours.

  • Ohio Marriage and Family Therapist Board

    1.75HOURS


    Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider # RTX050401 (CEBroker Provider 50-290)

    This activity is approved for 1.75 contact hours
  • Ohio Professional Counselor Board

    1.75HOURS


    Ohio Counselor, Social Worker and Marriage and Family Therapist Board Provider # RCX100502 (CEBroker Provider: 50-290)

    This activity is approved for 1.75 contact hours.
  • Ohio Social Worker Board

    1.75HOURS


    Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)

    This activity is approved for 1.75 contact hours.
  • Connecticut Certification Board

    1.75HOURS

    This activity is approved for 1.75 contact hours.
  • Florida Board of Nursing

    1.50HOURS


    Florida Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 1.5 contact hours for participating in this course.
  • Breining Institute for Registered Addiction Specialists

    1.75HOURS

    This activity is approved for 1.75 contact hours.
  • National Alliance for Direct Support Professionals

    1.75HOURS

    This activity is approved for 1.75 contact hours.
  • Ohio Chemical Dependency Professionals Board

    1.75HOURS


    Ohio Chemical Dependency Professionals Board (CEBroker Provider #50-290)

    This activity is approved for 1.75 contact hours.

    Content Area: R1/Prevention
  • Illinois Alcohol and Drug Abuse Professional Certification Association

    1.75HOURS

    Categories Counselor II, Preventionist II, CARS II, CODP II, PCGC II, CCJP II, CRSS II, CPRS II, MAATP II, NCRS II, CFPP II, CVSS II This activity is approved for 1.75 contact hours.
  • Mississippi Board of Examiners for Social Workers/Marriage & Family Therapists

    1.50HOURS

    This activity is approved for 1.5 contact hours.
  • Association of Social Work Boards

    1.75HOURS


    As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.75 General continuing education credits.


    Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based.
  • New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

    1.75HOURS

    Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009. Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules. As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. Social workers will receive 1.75 continuing education hours for participating in this course. This activity is approved for 1.75 contact hours.
  • Florida Board of Psychology

    1.70HOURS


    Florida Board Of Psychology (CEBroker Provider #50-290)

    Psychologists will receive 1.7 hours.
  • Georgia Board of Nursing

    1.75HOURS


    Georgia Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 1.75 contact hours for participating in this course.
  • Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor

    1.75HOURS

    This activity is approved for 1.75 contact hours.
  • California Consortium of Addiction Programs and Professionals

    1.75HOURS

    Provider approved by CCAPP, Provider number 1S-06-729-0220 for 1.75 CEH's
  • New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

    1.75HOURS

    Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011 As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. This activity is approved for 1.75 contact hours.
  • New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

    1.75HOURS

    Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009 As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months. This activity is approved for 1.75 contact hours.
  • Accreditation Council for Continuing Medical Education

    1.75HOURS


    In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


    Relias LLC designates this enduring activity for a maximum of 1.75 AMA PRA category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • South Carolina Board of Nursing

    1.75HOURS


    South Carolina Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 1.75 contact hours for participating in this course.
  • Florida Board of Medicine

    1.75HOURS


    Florida Board of Medicine (CEBroker Provider #50-290)

    Physicians will receive 1.75 AMA PRA category 1 Credits™.
  • Florida Physician Assistants

    1.75HOURS


    Florida Physician Assistants (CEBroker Provider #50-290)

  • National Alliance for Direct Support Professional Frontline Supervisor Training

    1.75HOURS

    N/A
  • Canadian Addiction Counsellors Certification Federation

    1.75HOURS

    N/A
  • West Virginia Board of Registered Nursing

    1.75HOURS


    West Virginia Board of Registered Nursing (CEBroker Provider #50-290)

    Nurses will receive 1.75 contact hours for participating in this course.
  • California Association of DUI Treatment Programs

    1.75HOURS

    N/A
  • New Mexico Board of Nursing

    1.75HOURS


    New Mexico Board of Nursing (CEBroker Provider #50-290)

    Nurses will receive 1.75 contact hours for participating in this course.
  • Arkansas State Board of Nursing

    1.75HOURS


    Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).

    Nurses will receive 1.75 contact hours for participating in this course.
  • Ohio State Medical Board

    1.75HOURS


    State Medical Board of Ohio (CEBroker Provider #: 50-290)

    Physicians will receive 1.75 AMA PRA category 1 Credits™.
  • Louisiana State Board of Medical Examiners

    1.70HOURS


    Louisiana State Board of Medical Examiners (CEBroker Provider #: 50-290)

    Physicians will receive 1.7 AMA PRA category 1 Credits™.
  • Mississippi State Board of Medical Licensure

    1.75HOURS


    Mississippi State Board of Medical Licensure (CEBroker Provider #: 50-290)

    Physicians will receive 1.75 AMA PRA category 1 Credits™.
  • South Carolina Board of Social Work Examiners

    1.75HOURS


    South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)

  • Oklahoma Board of Licensed Alcohol and Drug Counselors

    1.75HOURS

    N/A
  • National Alliance for Direct Support Professionals

    1.75HOURS

    N/A
  • National Alliance for Direct Support Professional Frontline Supervisor Training

    1.75HOURS

    N/A
  • Canadian Addiction Counsellors Certification Federation

    1.75HOURS

    N/A
  • New York State Education Department, Office of the Professions, State Board of Psychology

    1.75HOURS

    N/A


Course Details
  • Course Code:

    REL-BHC-0-BMCE
  • Hours:

    1.75
  • Type:

    Online Course
  • Release Date:

    2019-12-01
  • Expiration Date:

    2022-10-31
  • Learning Objectives:

    Describe identities, affiliations, beliefs, and aspects of individual or group diversity that may contribute to the cultural identity of the person served.; Explain how cultural differences can contribute to healthcare disparities.; Explain how cultural humility and improved cultural competency can positively affect healthcare services.
  • Outline:

    Section 1: Introduction
    About This Course
    Learning Objectives
    Section 2: Why Is Cultural Consideration Important?
    Meet Jackie
    Background: Cultural Diversity and Bias in Healthcare Settings
    Cultural Bias and Ethnocentrism
    The Increased Need for Culturally Competent Services
    The Impact of Culture on Health
    Characteristics of Cultural Competencies for Providers
    The Culturally and Linguistically Appropriate Services (CLAS) Standards
    Culture and Health
    More about the CLAS Standards
    Cultural Identity
    Review
    Summary
    Section 3: Culture and Demographic Diversity
    The Five Major Race/Ethnicity Groups in the United States
    Ethnic Groups
    Race/Ethnicity Intra-Group Diversity
    Age and Disability
    Older Adults
    “Baby Boomers”
    Disability Status
    More about Disability
    Socioeconomic Status
    Meet Cora
    Summary
    Section 4: Individual and Group Diversity
    Language
    Sexuality, Gender, and Gender Diversity
    More about the LGBTQ+ Community
    Gender Identity and Expression
    Gender Pronouns
    Heritage and Historical Experiences
    Religious and Spiritual Diversity
    More about Religious and Spiritual Diversity
    National Origin and Acculturation
    Geographic and Regional Diversity
    Rural and Non-Metropolitan Areas
    Dimensions of Diversity
    Other Dimensions of Diversity
    Review
    Summary
    Section 5: Multicultural Care in Healthcare Settings
    Cultural Empathy
    Cultural Humility
    Toward Cultural Competence
    Remember Jackie?
    Review
    Summary
    Section 6: Conclusion
    Summary
    Course Contributors
    Resources
    References
    Congratulations!
  • Target Audience:

    The target audience for this course is: Case Managers; Entry level Psychologists; Intermediate level Alcohol and Drug Counselors; Intermediate level Professional Counselors; Intermediate level Social Workers; Nurses; in the following settings: Health and Human Services.
  • Course Delivery Method and Format:

    Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
    Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
    If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
    All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
    Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
    All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
    To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
  • Accommodations:

    If you require special accommodations to complete this module, please contact Relias Customer Support here.
  • Disclosures:

    Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.