Telehealth, using information technology to enable healthcare when distance separates 2 or more people, is designed to enable everyone to have access to healthcare. This course aims to teach you about different modalities of treatment using telehealth in the behavioral health sciences, including a description of the most effective approaches.
You will gain knowledge about building and maintaining rapport with clients remotely via telehealth. You also will learn about the strengths and weaknesses of telehealth practice, including ways to address those weaknesses. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.
Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.
In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.
Certificates provided by accrediting body (35 Match)
American Nurses Credentialing Center
American Psychological Association
California Board of Registered Nursing
District of Columbia Board of Nursing
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Illinois Professional Counselor/Clinical Counselor
National Board for Certified Counselors
Ohio Marriage and Family Therapist Board
Ohio Professional Counselor Board
Ohio Social Worker Board
Texas State Board of Professional Counselors
Connecticut Certification Board
Florida Board of Nursing
Oklahoma Licensed Professional Counselors
Oklahoma Licensed Marriage and Family Therapists
Texas State Board of Examiners of Marriage and Family Therapists
Association of Social Work Boards
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.0 Clinical continuing education credits.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Florida Board of Psychology
Georgia Board of Nursing
Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)
Accreditation Council for Continuing Medical Education
South Carolina Board of Nursing
Florida Board of Medicine
Florida Physician Assistants
West Virginia Board of Registered Nursing
South Carolina Board of Social Work Examiners
National Board for Certified Couneslors
New York State Education Department, Office of the Professions, State Board of Psychology
Section 1: Introduction
About This Course
Section 2: Treatment Modalities
What Is Telehealth?
Telehealth Technology Options
Section 3: Rapport Building
Building and Maintaining Rapport: Nonspecific Factors
Building and Maintaining Rapport: Other Components
Rapport Building and Procedural Guidelines
Additional Guidelines for Providers
Did You Know?
Section 4: Considerations Before Getting Started
Know the Remote Neighborhood
Audio Recordings in Video Conferencing Psychotherapy
Audio Recordings by Telephone
Playing Video in Video Conferencing Psychotherapy
Meet Noriko and Dr. Rodriguez
Dr. Rodriguez’s Sessions
Section 5: Guidelines by Service Type
In-Office Individual Video Conferencing Psychotherapy
In-Office Group Video Conferencing Psychotherapy
In-Home Individual Video Conferencing Psychotherapy
Let’s Practice: True or False?
Section 6: Additional Considerations
Strengths and Weaknesses of Telehealth Practice
Videoconferencing: Optimal Settings Considerations
Ami and the Chatbot
Section 7: Conclusion
Course Delivery Method and Format: