Effective Communication With Patients - 384-666-19

Effective Communication With Patients

The Joint Commission Standards

by Joyce Lahue, MS, BSN, RN, CPHRM, FASHRM and Charles F. Bombard, MHA, RN, CPHQ, FACHE
384-666-19
(4.7 / 151 ratings )

This course is credentialed for:
Laboratory (1.00 Contact Hr)

ONLINE
Price: $10.00
CE-PRO Price: $5.00

Summary:

A growing body of research has shown a variety of patient populations experience decreased patient safety, poorer health outcomes, and lower quality of care based on race, ethnicity, language, disability, and sexual orientation. Effective communication with all patients is crucial to providing safe care. The healthcare team should aspire to meet the unique communication, cultural, and familial needs of all patients.

Objectives:

The goal of this continuing education program is to provide nurses, dietitians, paramedics and EMTs, laboratory professionals, occupational therapists, respiratory therapists, physicians and social workers, and speech-language pathologists and audiologists with information about The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care. After studying the information presented here, you will be able to:
  • Identify the elements of effective communication, cultural competence, and patient- and family-centered care
  • State The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care
  • List the items of best practice associated with effective communication, cultural competence, and patient- and family-centered care across the continuum of care
 
Level of Instruction: Basic
 

 
Accreditation Information
 
This course is intended for multiple professions, including nurses, audiologists, dietitians, laboratory professionals, occupational therapists, physicians, respiratory therapists, speech-language pathologists, and social workers.
 
Laboratory professionals: Take this version of the course to ensure you receive appropriate credit.
 
For the version accredited or approved for another profession, go to your specific profession at www.continuingeducation.com or Nurse.com. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at CEDirect.ContinuingEducation.com and search for this topic title.
 
Relias LLC is approved as a provider of continuing education programs in the clinical laboratory sciences by the American Society for Clinical Laboratory Science (ASCLS) Professional Acknowledgment for Continuing Education (P.A.C.E.®) Program (provider #384).
 
384-666-19 "Effective Communication With Patients: The Joint Commission Standards" is approved 02/18/2019 to 02/28/2021.
 
OnCourse Learning is also approved by the Florida Board of Clinical Laboratory Personnel (provider # 50-1489).

Course Originally Released on: 9/24/2012
Date of Most Recent Review: 8/29/2016
Course Termination/Update Date: 2/28/2021

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

 

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Vetina H - Fort Worth, TX  ·  Aug 24, 2019
informative and presented in a clear and logical manner
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Angela M - Haltom City, TX  ·  Aug 23, 2019
It was a good program. I was able to learn new ways of communication.
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Teodor B - Shadow Hills, CA  ·  Aug 22, 2019
Very informative presentation, concise and to the point.
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Roniesha M - surprise, AZ  ·  Aug 16, 2019
it was helpful and informative
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Susan E - Breckenridge, MN  ·  Aug 16, 2019
There was some new information for me so I found this informative.
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ONLINE
Price: $10.00
CE-PRO Price: $5.00