HCAHPS Series: Creating a Clean and Therapeutic Environment - 384-6257-19

HCAHPS Series: Creating a Clean and Therapeutic Environment

by Deborah Zastocki, DNP, EdM, MA, RN, NEA-BC, FACHE
(4.6 / 75 ratings )

This course is credentialed for:
Laboratory (1.00 Contact Hr)

Price: $10.00
CE-PRO Price: $5.00


Creating a clean and therapeutic environment requires the healthcare team to understand the perspective of the patient and family and to take action to support healing. The environment of care was addressed even by Florence Nightingale and is even more significant today. Noise prevention and control are two fundamentals of safe and healing care and understanding how to provide a therapeutic environment increases awareness and offers opportunities for an enhanced patient experience. Improved patient outcomes are also associated with improvements in the environment of care.


The goal of this continuing education program is to provide healthcare professionals with information on creating a clean, therapeutic, and healing environment for patients in the acute care setting. After studying the information presented here, you will be able to:
  • Identify patient and family areas impacting perceptions and ratings on the hospital consumer assessment of healthcare providers and systems (HCAHPS) survey questions related to a clean environment
  • Identify successful strategies to create a therapeutic environment of care through a clean environment
  • Discuss successful strategies to create a therapeutic environment of care through minimizing noise at night
Level of Instruction: Basic

Accreditation Information
This course is intended for multiple professions, including nurses, laboratory professionals, and social workers.
Laboratory professionals: Take this version of the course to ensure you receive appropriate credit.
For the version accredited or approved for another profession, go to your specific profession at www.ContinuingEducation.com or Nurse.com. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at CEDirect.ContinuingEducation.com and search for this topic title.
Relias LLC is approved as a provider of continuing education programs in the clinical laboratory sciences by the American Society for Clinical Laboratory Science (ASCLS) Professional Acknowledgment for Continuing Education (P.A.C.E.®) Program (provider #384).
384-6257-19 "HCAHPS Series: Creating a Clean and Therapeutic Environment" is approved 06/11/2019 to 06/30/2021.
OnCourse Learning is also approved by the Florida Board of Clinical Laboratory Personnel (provider # 50-1489).

Course Originally Released on: 2/20/2018
Date of Most Recent Review: 2/20/2018
Course Termination/Update Date: 6/30/2021

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.


For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Eugene Gerard U - walnut creek, CA  ·  Dec 03, 2019
Good awareness for patients needs
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Krizen R - san leandro, CA  ·  Nov 30, 2019
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Priya P - San Rafael, CA  ·  Nov 25, 2019
I didn't realize how much influence noise has on patients.
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Fadwa B - Fairfield, CA  ·  Nov 13, 2019
The course is clear and interesting
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Liliana B - Vacaville, CA  ·  Nov 10, 2019
Course was very informative about how the environment could influence in the recuperation of a patient and also the understanding how the patient see their world around.
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Price: $10.00
CE-PRO Price: $5.00