Surviving and Thriving with Conflict on the Job - 384-112-19

Surviving and Thriving with Conflict on the Job

by Debra Anscombe Wood, BS, RN
384-112-19
(4.5 / 54 ratings )

This course is credentialed for:
Laboratory (1.00 Contact Hr)

ONLINE
Price: $10.00
CE-PRO Price: $5.00

Summary:

Conflict is part of every work environment, including healthcare organizations. In the past, conflict in the workplace was regarded as dysfunctional, representing a breakdown in communication that would either go away by itself or be resolved with someone winning and someone losing. Conflict should be an expectation in a dynamic organizational environment that when handled correctly, can be managed to achieve beneficial outcomes. Conflict can be a motivator for change and growth, a medium for airing problems, and a dynamic force to prevent stagnation. Conflict resolution is considered a necessary element in a healthy work environment and requires good communication and leadership skills to successfully navigate workplace conflict.

Objectives:

The goal of this continuing education program is to enhance nurses’, medical assistants’, laboratory professionals’, and respiratory therapists’ ability to effectively deal with conflict on the job. After studying the information presented here, you will be able to:
  • Identify various types of conflict.
  • Analyze the dynamics of conflict in the workplace.
  • Apply conflict resolution strategies to specific situations.
 
Level of Instruction: Basic
 

 
Accreditation Information
 
This course is intended for multiple professions, including nurses, laboratory professionals, respiratory therapists, and social workers.
 
Laboratory professionals: Take this version of the course to ensure you receive appropriate credit.
 
For the version accredited or approved for another profession, go to your specific profession at www.continuingeducation.com or Nurse.com. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at CEDirect.ContinuingEducation.com and search for this topic title.
 
Relias LLC is approved as a provider of continuing education programs in the clinical laboratory sciences by the American Society for Clinical Laboratory Science (ASCLS) Professional Acknowledgment for Continuing Education (P.A.C.E.®) Program (provider #384).
 
384-085-19 "Surviving and Thriving with Conflict on the Job" is approved 07/10/2019 to 07/31/2021.
 
OnCourse Learning is also approved by the Florida Board of Clinical Laboratory Personnel (provider # 50-1489).

Course Originally Released on: 1/15/1996
Date of Most Recent Review: 7/29/2019
Course Termination/Update Date: 7/29/2022

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

 

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.

Reports to CE Broker

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Eugene Gerard U - walnut creek, CA  ·  Dec 04, 2019
Wonderful course on making harmonious workplace
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NANCY S - Tujunga, CA  ·  Nov 29, 2019
Very informative. Learned a lot about conflict.
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Stephanie B - Tucson , AZ  ·  Nov 21, 2019
This is a good skill to know
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Pedrito D - commerce, CA  ·  Nov 21, 2019
an important topic to know and learn
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Noi H - san jose, CA  ·  Nov 10, 2019
valuable information to resolve conflict
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ONLINE
Price: $10.00
CE-PRO Price: $5.00