Today’s healthcare workforce is a lively mix of generations. Today’s workforce is retiring later, and we now have five distinct generations working together: veterans, baby boomers, and Generations (Gen) X, Y, and Z. People born around the same time develop attitudes and personalities shaped by a common history of cultural events, images, and experiences. Generations experience the same national catastrophes and achievements, grow up with the same music and cultural memorabilia, and start school and work at about the same time. Generational commonalities cut across racial and ethnic lines. Spanning 15 to 20 years, each generation has its own way of viewing the world. When dealing with various patient populations, it can make the difference between miscommunication and success.
The purpose of this continuing education program is to discuss insights that EMS providers, educators, and managers can use to work more effectively with various generations. After studying the information presented here, you will be able to:
- Describe similarities and differences among the five generations of clinicians
- Identify strategies that can help you collaborate with generations different from your own
- Promote teamwork and partnerships among diverse patients, families, and staff members
This course is designed for EMTs and Paramedics.
This CE activity is accredited for 1.0 Advanced CEH by OnCourse Learning, an organization accredited by Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE).
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Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.
Please see CE Course Instructions to learn how to earn CE credit for this module.
For Florida professionals:
If this course is approved by the Florida Bureau of Emergency Medical Services, course completions will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.
It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.
Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.
Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.