CE Course Requirements, Policies, and Procedures
Continuing Education licensing requirements vary by jurisdiction, are not well defined, and may change. We recommend you contact your licensing board or accrediting organization for the latest continuing education requirements of your state or territory.
Course Completion Requirements
After reading the presentation, complete the course test online. With a score of 75% or better, and paying the course fee, you may immediately print your CE certificate of completion. You may also request a copy to be sent to you by mail. If your score is less than the passing score of 75%, you may retake the test. In the event of loss, there is no charge for a replacement copy of a CE certificate.
To request a cancellation of an online program, please provide written notice by letter, email, or fax or contact us by phone within 24 hours of placing your order and we will refund you the full course fee. If you cannot give notice within 24 hours, a credit towards a future course of equal value would apply.
In the event that a self-study course is discontinued within 30 days of purchase but before the user earns a certificate, a full refund or credit toward another course will be issued.
Contacting OnCourse Learning
If you have any comments, questions, or concerns about the content of the courses, course credits, completion requirements, special accommodations for disability, fees, cancellation, or refunds, please contact us at: 800.866.0919 or CE@OnCourseLearning.com.
OnCourse Learning is committed to conducting all activities in strict conformance with accreditation agencies and boards. OnCourse Learning will comply with all responsibilities to be nondiscriminatory in activities, program content, and in treatment of participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Executive Vice President, Continuing Education Programs & Credentialing, and members of the continuing education division.
While OnCourse Learning attempts to assure fair treatment of all participants, we recognize grievances that may require intervention. Grievances are handled in the following manner:
When a participant, either orally or in written format, files a grievance, the Executive Vice President, Continuing Education Programs & Credentialing, will evaluate the nature of the complaint. If it is meritorious, the Executive Vice President, Continuing Education Programs & Credenitialing, will instruct the staff to implement any necessary changes in the course. The complainant will receive a response from the Executive Vice President, Continuing Education Programs & Credentialing, or designated staff within 5 working days.
You may file a complaint by telephone or email.
Telephone #: 800.866.0919