1 - I took a CE test and my certificate will not print. What should I do?
After taking the test, you can check your transcript for the course. If the course is there, click on the view button to the right of the title to view your certificate and print it.
Your transcript can be accessed after logging on. Just click the ‘my transcript’ link at the top of www.ContinuingEducation.com
If none of these options are working for you, you can contact our OnCourse Learning office at (800)866-0919 or CE@OnCourseLearning.com and let them know what test you took so they can track down your test and send you a copy of your certificate.
2 - Why can't I log on to the account given to me by my employer?
3 - Can I use your continuing education courses to renew my license?
OnCourse Learning has continuing education (CE) accreditations, providerships or course approvals through numerous professional organizations. Many states accept our self-study continuing education courses for renewal of licenses. For complete provider information, go to www.ContinuingEducation.com.
OnCourse Learning has made substantial efforts to obtain CE accreditations, providerships or course approvals for CE offerings and our CE credits are generally accepted by most professional organizations. However, OnCourse Learning does not warrant that all professional organizations or licensing authorities will accept our CE credits. If in doubt, healthcare professionals are advised to contact their professional organizations or licensing authorities to confirm their acceptance of these CE credits.
4 - I am not currently licensed but your system is asking for my professional license number. Can I take your tests?
Yes, you can take continuing education courses on our website regardless of the status of your licensure. To complete the test, you cannot leave the license number field blank, but we are not verifying your licensure information so any data will do. If you are a licensed professional in another field, enter that information. If you have not yet received your license, you could enter “pending” or “student.” Make sure to pick values from the drop down menus for the license type and license state as well.
For all participants: Please check and make sure that you will be able to use our courses to meet whatever requirements you might be trying fulfill before taking our courses.
5 - I am trying to create a user account but it won’t accept my username. What am I doing wrong?
It may be that you are choosing a username that includes unacceptable characters. Accepted characters are A-Z, a-z, 0-9, - (dash), and _ (underscore). You cannot use symbols (like @#$.) or spaces.
6 - After I have completed and pass a course will I be certified in this area?
When you complete a CE course, you get a certificate reflecting this. A 'certification' is different. It generally comes either after attending a seminar teaching hands-on skills or after fulfilling the requirements set out by a national organization that offers certification in certain specialty areas.
7 - I would like for my staff to take some courses. How do I setup a corporate account? Is there a contact number I can call regarding CE Direct?
OnCourse Learning does offer options to allow employers to offer unlimited access to our online courses for their employees. For information, please call our CE Direct toll-free number: (800)866-0919.
8 - What are ContinuingEducation.com Bundles?
Bundles are two or more continuing education courses packaged together to make it easy and convenient for busy health care professionals to acquire new knowledge and skills in specific subject matter areas. You SAVE MONEY by purchasing a bundle instead of paying individual course prices. Bundles can save you up to 20% off of the cost of individualcourses.
ContinuingEducation.com’s popular CE PRO membership provides 50% off all bundles! Sign up today and enjoy instant savings on all bundle purchase.